There was a distinct smell off the duvet cover which i didn't like.. It was like when you leave washed clothes too long in the washing machine before drying them,

The room was spacious, relaxing, and very comfortable The bed was perfect and the duvet was amazing

Stayed in April 2024

Happy that they gave us room at 11am when we arrived.

Stayed in April 2024

Nothing

Location. Comfort. Staff were brilliant

Stayed in April 2024

The instructions for the parking garage/car park can be clearer. The parking garage /car park is shared by 3 hotels, and it is a short walk from the hotel. The room was a bit warm and we turned down the Air Conditioning, but we opted into opening a window. There is a bar on the corner from the hotel, so it may be a bit noisy throughout the evening (we did not mind this part though).

The location was right on the outskirts of Dublin. It was great! We did not dine in the restaurant but ordered room service. The food and the service was exceptional. Rooms were comfortable and the bathroom was beautiful. Wi-Fi was great without interruptions. We will return and we recommend!

Stayed in March 2024

We liked everything.

The service at the Alex was excellent. The staff went above and beyond to make our stay comfortable even giving my husband a box of chocolates for his birthday. The room was so comfortable. Our favorite was the rainfall shower!

Stayed in March 2024

The room was rather hot as the air conditioning could be a little temperamental. However, once we’re were provided a spare key to keep the air conditioning going when we were out, it was fine

The hotel was really clean and nicely designed. The bed was very comfortable and staff were always polite and on hand.

Stayed in March 2024

Staff very friendly and hotel immaculate and modern . In a nice quiet street

Stayed in March 2024

Very nice hotel well kept

Stayed in March 2024

Great style and facilities. Location was not too busy but walking distance to most of the popular locations and Temple bar area. Lots of coffee shops in the immediate area when you leave the hotel. Staff were excellent and couldn’t do enough for us from facilitating early check in, to giving us recommendations for tourist spots.

Stayed in March 2024

Great location, lovely hotel and amazing staff

Stayed in March 2024

We thought the complimentary toiletries were a little stingy, not enough shower gel in the sachet for 2 people for 2 nights and it didn’t get topped up during turndown - and there was no toothpaste. Just could be better considering the quality of the rest of the hotel. The toiletries that were provided were decent though, Paul Costello branded. I also really liked the lighting in the whole hotel, no harsh spotlights but good quality mood lighting. An exception to this would be good for a cosmetic light / mirror light in the bathroom or at the desk, to give guests the option of good lighting for doing make-up etc.

We really enjoyed our stay, the hotel is beautifully done the small details are luxurious, and we liked the art too. the staff were very welcoming and friendly, stored our luggage for us when we needed it and left a nice tray of treats in our room for my husband’s birthday which was a lovely touch.

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

Check-in process could be quicker.

Nice staff, great location, comfy beds, good food.

Stayed in March 2024

A luggage rack in the room would have been practical, as well as a real night table to place some things within easier reach than on the ledge at the top of the bed.

This comfortable hotel is conveniently located, away from the traffic, but still within easy walking distance to the very heart of Dublin. As long as one is in the mood for a full Irish/English breakfast, the offer is just fine. When, after three consecutive mornings of that heavy fare I felt like something different for my last breakfast, it became quite apparent that there is not much else to feed on. Some honey comb but no real honey, a limited bread selection, no waffles, no (edible) cakes, nothing made-to-order at all, and only a very small fruit selection (with some good Irish yogurt, though). And there is no `special,' ... instead, everything repeats in something of a groundhog-day experience. Apart from that noticeable breakfast monotonicity no complaints at all.

Stayed in March 2024

nothing bad to comment on.

Good breakfast with enough choices, great smoked bacon and good sortiment of fruits.

Stayed in January 2024

Not one bad thing to say.

The room was spacious, clean and stylish with a huge and extremely comfortable bed. It’s in a great location, right by the museums and art gallery.

Stayed in March 2024

Great room, and great service. Everything was comfortable.

Stayed in March 2024

Stylish, newly fitted, and extremely clean room. Staff were wonderful including Robson who checked me in for a complex booking.

Stayed in March 2024

Fridge in the room was on but didn't keep things cold.

Bed was huge and room was very quiet. Staff were all lovely and provided everything we needed really quickly

Stayed in March 2024

Nothing

Extremely friendly and helpful staff. Very convenient.

Stayed in February 2024

Views in rooms not great as office block looked straight in!! Was a little cold and functional, but the it’s a hotel.

Had all you needed, beds comfortable and appointed, good bathroom (though no bath… but great shower) Staff were exceptional. Really friendly really helpful. Bar was in restaurant area and was there but not a destination but better to have than not. Locations was super for town and rugby stadium set Stephens Green and the like.

Stayed in February 2024

Everything was great

Room was spacious, neat and clean. Enjoyed the staff and location. Delicious food

Stayed in February 2024

Nothing

Excellent location. Pleasantly surprised by the quality of the hotel as we paid an extremely good rate for the room. Staff were helpful and attentive when the booked twin room was a double. A change was made immediately.

Stayed in February 2024

We would have preferred a wooden floor in our room. Reading lamps not well placed (or not flexible enough) above the bed.

Friendliness of the staff (especially the female members) Nice and convenient reading room in the entrance lobby

Stayed in February 2024