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Cavendish Row, Upper O'Connell Street, D1 Dublin, Ireland
15 August 2016
눇When we checked out, one of the staff members advised us we had been over charged by 10 euros and refunded it back to me in cash. This was nice as we hadn't noticed and they were also very accomodating in letting us store our luggage as we arrived a few hours before check in time. The location is great too, right at the top of the main street so everything you need is easy to find.
11 August 2016
눇Location excellent Staff very nice and helpful Room clean and large Breakfast was good with cooked and continental options. Parking on site Easy access to airport bus or for driving to airport.
13 August 2016
눉When booking the hotel it said that we needed to reserve parking but did not let is know how to do this. I included it in our special requests when booking but when we didn't receive any correspondence I emailed and then had to phone to get information. Staff were fantastic when helping me with this but I felt I should have been given more information on the parking situation when booking. This hotel was very hot at night time. So hot I was wondering if the shop down the road would be open to buy some water! Would be nice if they provided even a small bottle of water in the room to deal with issue. Breakfast the next morning was very good but we were not informed where it was going to be in the morning which led to an awkward moment for us trying to figure that out. Once we did find it there was a sign asking us to wait to be seated which led to another awkward moment because we could not see any staff and didn't really know what to do. We did get seated though and the food was delicious. We returned to our room before checking out at 12pm to pack and such. At 11am house keeping entered while we were still there. She was very apologetic but we just felt that it should not have happened. This is a nice little hotel but I do feel that in some areas attention to detail is lacking.
눇The staff were very friendly and helpful upon all our dealings with them. The bar has a nice atmosphere, a lovely place to relax and have a drink. Breakfast was delicious and there was a huge selection! Of course the location is fantastic, right on the doorstep of the city centre.
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