Forster Street, . Galway, Ireland
#43 of 46 hotels in Galway
Guests' ChoiceBased on 3102 hotel reviews
7.3Cleanliness
8.0
Comfort
8.0
Location
9.4
Facilities
7.5
Staff
8.7
Value for money
7.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Julieta
ItalyNo dog friendly
Location
Stayed in April 2024
Reviewed: April 21, 2024
Hiroki
JapanYou can really hear the room next door or the corridors.
Great location! Beds were quite comfortable.
Stayed in April 2024
Reviewed: April 16, 2024
Pauline
United KingdomBreakfast was just okay. Probably wouldn’t bother if stayed again. Had to wait a while for tea/coffee/toast. Buffet style hot breakfast but food lukewarm.
Location is ideal. Close to bus station and walking distance to local attractions.
Stayed in April 2024
Reviewed: April 10, 2024
Donal
IrelandRoom very tight
Stayed in March 2024
Reviewed: March 31, 2024
Catriona
IrelandCost a little on the high side for time if year.
Proximity to town.
Stayed in March 2024
Reviewed: March 30, 2024
Martina
IrelandThe cold breakfast. When asked to heat it up a member of staff was heard saying: does he want it burnt?
Reception staff
Stayed in March 2024
Reviewed: March 30, 2024
Dr
LesothoMaybe provide hot chocolate as well camomile tea.
The location is incredible, the staff was amazing and I loved the bed, so comfortable.
Stayed in March 2024
Reviewed: March 28, 2024
Patrick
IrelandThe "fried eggs"were not good and "Hash browns" be nice to have ,other wise all good Breakfast
Hotel very central to Galway city and coach station
Stayed in March 2024
Reviewed: March 26, 2024
Murray
Canadawifi terrible rooms small
location excellent staff good
Stayed in March 2024
Reviewed: March 25, 2024
Rebecca
IrelandWe only have 2 complaints about the property. We were not able to lock our hotel room door for during the night. We had been turning the lock in different directions but the door wouldn’t lock. The other complaint we have were the loud noises we had during the night. People slamming their hotel room doors shut really loud and a lot of people were on our floor talking and chatting really loudly. This was at 3-4 in the morning.
I like that the property is right in the centre of Galway and it is beside the train station.
Stayed in March 2024
Reviewed: March 23, 2024
Kezza23
AustraliaNo safe, no coffee machine
Close to train station. Restaurant and bar in hotel. Close to all Galway had to offer.
Stayed in March 2024
Reviewed: March 22, 2024
Bethan
IrelandRoom was absolutely boiling, no air conditioning. The room was also very small
Good location, clean and comfy bed
Stayed in January 2024
Reviewed: March 14, 2024
Sean
IrelandRoom was a bit dated for the amount charged!
Where the hotel was ideally located and the breakfast was very good!!
Stayed in March 2024
Reviewed: March 12, 2024
Janci
United States of AmericaVery noisy. Inconvenient parking
Good location
Stayed in March 2024
Reviewed: March 11, 2024
Sandro_be
BelgiumJust keep in mind that there are a few pubs around the hotel and it might be a bit noisy till 12pm or even later. No parking nearby.
Very close to the Eyre Square and Latin Quarter.
Stayed in March 2024
Reviewed: March 11, 2024
Sonya
AustraliaPrice
Convenient location
Stayed in March 2024
Reviewed: March 11, 2024
Ciara
IrelandThe elevator took too long and the music was way to loud you could hear it so clear in our room took ages to fall asleep
Stayed in March 2024
Reviewed: March 9, 2024
Jessica
IrelandThe 3 men on night shift 2nd of March when we got back to the hotel that evening were not nice, and made us very uncomfortable. One of the men was security. Earlier that day there was one girl who worked the café/bar area where we had some breakfast I have to say she was soooo nice, such a bubbly personality and a big genuine smile! I didn't catch her name but she had braids. If management read this she is a credit to the hotel and perfect example of how to provide exceptional customer service.
Location was excellent.
Stayed in March 2024
Reviewed: February 27, 2024
Joseph
IrelandNO PARKING.
THE ROOM WAS BASIC BUT CLEAN. LOCATION IS EXCELLENT
Stayed in January 2024
Reviewed: February 25, 2024
Oonagh
United KingdomGood location
Stayed in February 2024
Reviewed: February 20, 2024
Sarah
IrelandThere was a lot of construction work going on during our stay which was rather annoying. We were unaware it was happening Also there were dents in the doors and mould on curtains
Great location. Great staff and overall a comfortable pleasant room. Food we had was lovely and a great price for location
Stayed in February 2024
Reviewed: February 19, 2024
Keane
IrelandThere was a mini step into the bathroom tha was black and very hard to see so tripped over it every time. The room also was very dark and small compared to the images. Also the rooms are not soundproof, the night club across the way was very loud and I also could hear the TV from next door word for word.
Reception area and breckfast was very nice
Stayed in February 2024
Reviewed: February 19, 2024
Mckenna
Irelandquite expensive
very good location
Stayed in February 2024
Reviewed: February 19, 2024
Amanda
IrelandA bit dated bedroom needs updating but it was nice enough
Very central, very clean, fab food and fantastic staff very friendly
Stayed in February 2024
Saint-Rémy-de-Provence, France
Kressbronn am Bodensee, Germany
Zanzibar City, Tanzania
Mykolaiv, Ukraine
London, UK
Hessenburg, Germany
Perugia, Italy
Guangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content