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  5. Reviews of Glenlo Abbey Hotel

Reviews of Glenlo Abbey Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Galway, Ireland

#1 of 44 hotels in Galway

Guests' Choice

Review Score

Based on 541 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    9.0
    We had a fantastic trip and wished we could have stayed longer. Melissa on reception was especially lovely to deal with.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    While the staff were amazing, we felt in the Pullman restaurant they may have been a stretched a little thin on the night we visited. The service was a bit on the slow side and you had to wait quite a while to get a staff members attention when something was needed. This was also the case during breakfast the next morning. This would not deter us from booking again as the staff we dealt with were all incredibly polite and professional.

    Beautiful property, so well maintained and just pure luxury. The perfect hotel to relax with a book by the fire.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel staff were just so nice, everyone of them was happy to assist or help in anyway. Great vibe to the place with an excellent piano player in the lounge. Will visit again

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights

    Service at the Pullman was a bit slow.

    The entire Abbey was beautiful and the rooms were luxuriously comfortable.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything 10/10

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful. I will def be back.
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom door on spring! Bit claustrophobic!

    Setting and food

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Another fabulous stay at Glenlo Abbey.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything was fabulous.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptional service staff

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    The people were exceptional, we thoroughly enjoyed our stay wish we could have stayed longer!
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful surroundings great people!

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful location. Very peaceful and tranquil. Very clean and comfortable. Staff were amazing. Always ready to help with a smile on their face. Food was exceptional also.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    A beautiful hotel
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Such a beautiful hotel, the staff were so friendly and helpful. The Pullman Restaurant was such an amazing place to have dinner.

    Stayed in January 2024

  • Reviewed: February 11, 2024

    10
    Absolutely brilliant, can’t wait to stay again
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have loved pool and gym

    So clean, staff so friendly and grounds of hotel were stunning

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    Fabulous stay and amazing food.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fabulous.

    Stayed in November 2023

  • Reviewed: February 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night

    Beautiful room with very comfortable bed. Lovely breakfast with plenty of options. Dinner in the Pullman restaurant was excellent.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We booked the spa in reception but there was a lack of communication and when we got there, was full..

    Amazing landscape and premises. The hotel is really nice and comfortable, and the pullman restaurant was a different experience.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Fine Hotel Just Outside Galway, but Pullman Restaurant Cuisine Needs Major Overhaul
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights

    They first assigned me to a room right below ongoing construction with loud power tools, on the pretext that I was being given an upgrade. That room was also under-sized. When I complained, they did move me to a quieter and larger room, but it seems to me that someone in Front Office was either stupid, or trying to pull a fast one on the supposedly ignorant Asian. However, all the staff afterwards were correct and warm. Pullman Restaurant food was frankly terrible for a fine dining restaurant. A starter with a funny name combined onion confit with a slice claimed to be pancetta which had been fried into jerky. A turbot main course was mystifyingly combined with a legume sauce that didn’t match the delicate fish. A dessert claimed to be Crepes Suzette had no relation to the classic dessert in appearance or taste.

    Very pleasant and outgoing staff. Lovely grounds with a 9-hole golf course you can walk around. Interesting Pullman Restaurant, a converted train car. Country English decor in public rooms and restaurants, high quality furnishings and restaurant table settings.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, everything was as expected

    Dinner in the Pullman was fab. Couldn't fault it. Breakfast was really good as well.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Great stay
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very beautiful and cozy. Great staff, awesome service, lovely rooms, beautiful nature. Loved it.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    Perfect location with a warm welcome
    • Leisure trip
    • Group
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N.a.

    Hotel was really nicely located and the staff very friendly and helpful! Breakfast was delicious only the waiters were a little slow and forgetful!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were fabulous the food was good and the staff very friendly and helpful

    Stayed in January 2024

  • Reviewed: December 27, 2023

    10
    Storm the receptionist was a lovely friendly happy helpful person. Please give her a bonus.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rain

    The breakfast was excellent. Service superb.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    Absolutely perfect
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect staff.

    Stunning property and lovely staff. The lady at reception put a plate of “Happy Anniversary” chocolates in our room when she heard we were staying for our anniversary. Amazing staff and experience, we will be back.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Great stay as always!
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We love Glenlo and have stayed here on several occasions. Always a warm welcome, cozy, comfortable bedrooms. Gorgeous food and drink especially the breakfast! Definitely recommend.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Lovely stay but let down badly by service at breakfast!!
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast dining room gorgeous but service was really bad - No spoons or milk on the table - left waiting and waiting for them to arrive- likewise for tea, toast, butter etc - seemed to be plenty staff taking diners orders but wandering around aimlessly and not returning with requested items - very disappointing end to an otherwise lovely stay - Other breakfast guests near us had the same complaints

    Hotel, grounds, reception staff and dinner all excellent - but the service at breakfast was appalling!!

    Stayed in December 2023

  • Reviewed: December 4, 2023

    10
    Wonderful recharge. Just what I needed
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Soundproofing on the bedroom doors while guests leaving the wedding noisily

    The staff were generally great but the Pullman restaurant staff in particular weee amazing A wonderful stay and recharge Thank you

    Stayed in December 2023

Showing 1 - 25

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