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Reviews of Grand Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Main St, Moate, Ireland

Review Score

Based on 157 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    5.6

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Showing 1 - 25

  • Reviewed: December 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hospatility and helpfull staff. Great all round plenty for breakfast. Will be calling again. Thanks again

    Stayed in December 2022

  • Reviewed: November 19, 2022

    7.0
    Good for the price
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No wifi. Room was dated and cold. Could hear everything on street below

    Room was spacious and clean. Check in was efficient and staff friendly

    Stayed in November 2022

  • Reviewed: October 13, 2022

    6.0
    Poor accommodation but excellent customer service!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were terrible, there was no channels on the TV except one, the saucer and spoon in our room was used as it stuck to the saucer, blow dryer didn't work, the rooms are very noisy. Finally, there was a tour bus that pulled in just as we sat down for breakfast. All the passengers came in for breakfast which meant we had to vacate quickly. Also, no elevator is a nuisance when a guest is older.

    The staff were lovely and the fish and chips at the Cafe were fabulous. When we had issues with our stay, the young man on reception was extremely accommodating. We were above the bar but the party that was going on shut down by 9:30 p.m. which was appreciated

    Stayed in October 2022

  • Reviewed: October 11, 2022

    7.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    The noise early in the morning ,

    Breakfast was gorgeous tea was great ,room was spotless,would definitely stay here again but the rear of the hotel very noisy at the front from around half five,lorry’s unloading beer and then came the bin lorry the noise was so bad the room needs triple glaze windows ,but over all lovely hotel

    Stayed in October 2022

  • Reviewed: October 2, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated but no real issues

    Location...Staff were excellent..

    Stayed in October 2022

  • Reviewed: September 25, 2022

    7.0
    It has everything you need for not so much.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    It's an older building, so you're going to climb stairs with your luggage.

    Easy to find, with an awkward little parking lot out back, but they did have parking! The dining hall had an excellent dinner. The bar is ok, but no WiFi. It does have a nice big screen. Everyone was nice and polite. The breakfast area is too hot, while the lobby is nice and breezy. Nothing fancy in the rooms, but it's clean. Right on the main road through town. For drinks turn right out the lobby and go a few steps to P EGAN bar. Great folks.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    7.0
    Really enjoyable stay at the Grand Hotel
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift

    Food gorgeous Staff friendly. Really made us very welcome. Nothing was too much trouble. Really enjoyed our stay. Will definitely call again.

    Stayed in September 2022

  • Reviewed: September 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Very nice hotel, really great staff and the food was excellent.

    Stayed in August 2022

  • Reviewed: August 29, 2022

    8.0
    We had a lovely stay and we will visit again.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    I cannot find any fault.

    We had a wonderful meal with a large family group. Food was delicious and the staff were fantastic.

    Stayed in August 2022

  • Reviewed: August 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, friendly and welcoming hotel.

    Stayed in August 2022

  • Reviewed: August 27, 2022

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were basic as expected but clean. Double bed wasn’t very comfortable unfortunately.

    Breakfast was good. Staff were very nice.

    Stayed in August 2022

  • Reviewed: August 26, 2022

    6.0
    Nice staff, okay rooms
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was basic, a bit dated and dark but it was fine for a one night stay. The mattress could be better

    Staff were lovely and there was a nice atmosphere

    Stayed in August 2022

  • Reviewed: August 21, 2022

    6.0
    good for a night stay, but really needs to be updated
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    bedroom is very outdated, like mid 90s furniture you’d find in a house a lot of dust in the bedroom on the furniture

    very good rate

    Stayed in August 2022

  • Reviewed: August 21, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasnt very comfortable The breakfast selection was poor There were alot of flys around when we were eating our dinner Our room was situated in the rear of the hotel so it was very hard to sleep with the noise from the pub a few doors away

    It is set in a lovely little town with plenty of shops coffee shops and pubs. The staff were very helpful and friendly

    Stayed in August 2022

  • Reviewed: August 8, 2022

    7.0
    OK but rooms not refreshed during the day eg towels, cups, waste basket not emptied.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Arriving down for breakfast you could be met wit a lot of uncleared tables leaving you wondering where to sit.

    Stayed in August 2022

  • Reviewed: July 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were a bit dated..could do with a revamp ..but i will add...they were very clean 👌

    Staff were so friendly and accomodating from our arrival to our departure..would definately recommend 👌

    Stayed in May 2022

  • Reviewed: June 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only complaint was our bed wasn't very comfortable, the mattress was hard.

    Staff were very friendly and helpful, food was delicious, free parking, very good rate.

    Stayed in June 2022

  • Reviewed: June 25, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No wifi

    Central location

    Stayed in June 2022

  • Reviewed: May 31, 2022

    8.0
    great staff clean and basic and value for money food was good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    very 80s feel

    the bed was very comfortable a great nights sleep breakfast was very good

    Stayed in May 2022

  • Reviewed: May 28, 2022

    7.0
    Friendly staff that couldn't do enough for you.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Friendly staff great food brilliant location.

    Stayed in May 2022

  • Reviewed: May 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The freindly staff very happy to help with anything,food was very gud,including breakfast

    Stayed in May 2022

  • Reviewed: May 5, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Breakfast didnt start until 8.30am on the Sunday which was far too late as I had an early morning start

    Room was fine for 1 nights stay.

    Stayed in May 2022

  • Reviewed: April 27, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No access to the rooms via a lift. We had a buggy and extra baby equipment which we had to leave in the car. A lot of steps in the hotel. More ramps or a lift needed. It would have been great if there were more pillows in the room. Only had one each.

    The breakfast was really good. Staff were very friendly. Rooms were nice and cool.

    Stayed in April 2022

  • Reviewed: April 25, 2022

    8.0
    Thoroughly enjoyed it
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Think it could do with a paint.

    Breakfast lovely. Location brilliant.

    Stayed in April 2022

  • Reviewed: April 8, 2022

    8.0
    staff exceptionally friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    location convenience for the Tuar ARD

    Stayed in April 2022

Showing 1 - 25

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