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Ballyhaunis Road, Knock, Ireland
15 August 2016
8 August 2016
눇The staff were friendly, approachable, courteous and polite. rooms were spacious, comfortable and clean. The food was excellent and served with a smile. I arrived with a group of 30 people and never had onne complaint from anyone, all comments from thhe whole group were positive.
8 August 2016
눉Girls in dining room for breakfast could have been more helpful with guests and explain what was available for breakfast. When I arrived I was brought to a seat. I didnt seem to have a choice of where to sit. I was offered porridge and did not realise there were other things available nor was I told where they were. I thought that what was sonly on offer. Then I saw the table with cereals and fruit etc. Had I been told beforehand it would have made my breakfast more enjoyable. They did not seem enthusiastic with residents. A good hotel has staff who make you feel special. I hope you dont mind these comments. I did enjoy my stay at the hotel. When I left the hotel on foot there was no sign with way to basiclica. I had to cross the road where I found the way to go. A sign to the basilic would be helpful.
눇Room very comfortable. Bathroom very good and clean. eceptionist very helpful. I was peased with the hotel.
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