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Devoy Quarter, Naas, Ireland
9 March 2016
눉Firstly our name was not on the list even though we had booked, but they apologised and we were waiting on a table so that was fine, we did not mind that. However,the service in the restaurant was horrendous.The wait first for order to be taken was not acceptable and the wait between courses was very long. Although food was lovely when we finally got it. Other tables around us had issues with service also. Ended up leaving without dessert that my husband had ordered because no one came back with it. Made young waiter aware we did not get it and he looked like me as if i had two heads, told him to ensure it was not put on bill and did not even really get an apology or an offer to get dessert then. Staff that waited on our table just seemed to be inexperienced and needed more supervision or training. Totally different to bar staff who were excellent. I would return to the hotel but certainly would not return to the restaurant in it. I would eat in the bar if I returned.
눇I liked everything about the hotel. Had food in bar on first night of stay and service there was great, as well as food etc
8 March 2016
눉I have no complaints
눇Gorgeous hotel. Great staff, and the spa was amazing
9 March 2016
눉Beds where a bit too hard. I felt stiff some mornings
눇Everything about the place
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