27 St. Stephen's Green, D2 Dublin, Ireland
#27 of 155 hotels in Dublin
Guests' ChoiceBased on 650 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
7.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2024
Titus
United Kingdom1st floor residents bar was closed shame!
Ive always wanted to stay in The Shelbourne it lived up to my high expections.
Stayed in April 2024
Reviewed: 7 April 2024
Christina
IrelandThe entertainment facilities within the room could be modernised. For example, they did not have chromecast, access to sites such as Netflix for example, and the TVs are quite small for the size of the room. When you want to chill in the room and watch some TV, this could be improve. Personally, I do not like having the shower within the bath which was what our room had.
The beds were super comfortable! And the dressing gowns were great quality, so plush! Super comfy stay overall and a nice turn down service!
Stayed in March 2024
Reviewed: 29 March 2024
Marguerite
IrelandThe view (not a good aspect).
I liked the decor, ambiance, food, friendliness of staff.
Stayed in March 2024
Reviewed: 24 March 2024
Jeannine
United KingdomI didn’t think the breakfast was as outstanding as it has been in the past. . It was fine but not to the same standard, I had to continually ask for coffee, and even though I did ask for a pot of coffee it was never facilitated, the staff were fantastic and I would say they did everything they could
It’s my favourite stay and I love the building the history and everything it beholds
Stayed in March 2024
Reviewed: 15 March 2024
Abdul
KuwaitLate check in
Location and modern
Stayed in February 2024
Reviewed: 26 February 2024
Louise
United KingdomHaving to leave it!!
Absolutely everything!!
Stayed in February 2024
Reviewed: 23 February 2024
Breandán
IrelandNothing at all
The nods to its history all over the building
Stayed in February 2024
Reviewed: 14 February 2024
Thompson
IrelandBreakfast was lovely, great variety... but very expensive & not worth it
Our suite was beautiful, great location, staff are very friendly
Stayed in February 2024
Reviewed: 13 February 2024
Peter
IrelandStayed in room 535 - John McCormack suite. I was disappointed with the layout of the suite, ensuite not being ensuite, but more the aspect/it being overlooked.
Love the hotel, think it's the best place to stay in Dublin
Stayed in February 2024
Reviewed: 10 February 2024
Paul
IrelandNothing
The decor and atmosphere. I just love everything about it
Stayed in February 2024
Reviewed: 7 February 2024
Ian
United KingdomNothing. We had a great time.
It was great. We loved it.
Stayed in December 2023
Reviewed: 5 February 2024
Ian
United KingdomN/A
High quality Luxury
Stayed in February 2024
Reviewed: 3 February 2024
Donald
United KingdomWe enjoyed everything.
We came for racing at Naas and we had a most enjoyable stay at the Shelbourne, unfortunately immediately after the first race racing was cancelled due to the course being enveloped by fog.
Stayed in January 2024
Reviewed: 31 January 2024
Catherine
IrelandN/a
Beautiful hotel situated in a lovely area
Stayed in January 2024
Reviewed: 25 January 2024
Alison
IrelandConsistent quality. Professional and yet, most welcoming atmosphere.
Stayed in January 2024
Reviewed: 24 January 2024
Clive
IrelandDinner in the restaurant was very tasty but would have liked if it was hotter.
staff and cleanliness was 100%
Stayed in January 2024
Reviewed: 18 January 2024
Eoin
IrelandLocation, food.
Stayed in December 2023
Reviewed: 15 January 2024
Sweeney
IrelandBed was extremely firm and pillows extremely soft. I guess everyone has differing preferences for bed and pillows but my partner had a poor sleep with the pillow type
Central and very attentive polite staff
Stayed in January 2024
Reviewed: 11 January 2024
Ralph
United KingdomBars too full… but it’s to be expected at new year, plus weddings.
Everything! Hot steam room!
Stayed in January 2024
Reviewed: 10 January 2024
Anna
AustraliaRoom was fairly basic and could be somewhat modernised.
Lovely central location with an incredible lobby and beautiful atmosphere during my stay just prior to Christmas. Staff are very attentive and anticipate how to assist you before you even know what you need.
Stayed in December 2023
Reviewed: 7 January 2024
Leah
United KingdomMy one issue was the room being so warm during the night even when you turned the air conditioner down as low as it could go
Central location, historical elements, style decor, facilities available. I could not fault it.
Stayed in January 2024
Reviewed: 7 January 2024
Anne
IrelandNothing
The ambiance of the hotel is fabulous and the location is great
Stayed in December 2023
Reviewed: 3 January 2024
Diana
IrelandThe room had no bath, just a shower.
Everything
Stayed in December 2023
Reviewed: 1 January 2024
Gary
United KingdomNothing.
It was elegant, comfortable and well run with very efficient staff.
Stayed in January 2024
Vilagarcia de Arousa, Spain
Williams, USA
Golden, Canada
Kallithea Halkidikis, Greece
Salzwedel, Germany
Foster, Australia
Liuzhou, China
Kraków, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content