Cork Road, . Waterford, Ireland
#10 of 14 hotels in Waterford
Guests' ChoiceBased on 1560 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
7.8
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Farrell
IrelandWe had a meal in the evening which was expensive starter was nine euro portions very small which was not worth the money we where going to share but only five wings per potion so had to order two starters mains was ok nothing special
The room we stayed in was lovely and warm shower was very nice and spacious
Stayed in April 2024
Reviewed: April 17, 2024
Orla
IrelandThe room was very comfortable and had everything we needed. There was a lovely atmosphere in the hotel with great live music in evening. Very much enjoyed our stay
Stayed in April 2024
Reviewed: April 13, 2024
Margaret
IrelandAll fine
Convenient from motorway. Comfortable room. Didn’t have opportunity to eat in restaurant but good menu.
Stayed in April 2024
Reviewed: April 13, 2024
Clare
IrelandNothing
Staff were very friendly, good food and facilities. I've stayed at this hotel more than once.
Stayed in March 2024
Reviewed: April 2, 2024
Bekezela
IrelandNothing
Everything and we really enjoyed their breakfast 😋
Stayed in April 2024
Reviewed: April 2, 2024
Anna
IrelandThe room was very specious, the bed was very comfortable, the temperature in the room was super comfy. We are very thankful for tea&coffee selection in the room. The breakfasts are delicious with wide selection of goodies.
Stayed in April 2024
Reviewed: April 2, 2024
Ciara
IrelandService at dinner was slow, and the property has smart tv’s but are not connected to the internet to use the apps and very little channels available.
The room was lovely and comfortable and dinner was gorgeous
Stayed in April 2024
Reviewed: March 30, 2024
Sandra
IrelandFood in restaurant I have cancer and it was very hard to get something suitable for cancer
Decor Location
Stayed in March 2024
Reviewed: March 25, 2024
Fox
United KingdomBit of noise from flapping tarp from building works in the night
No hassle
Stayed in February 2024
Reviewed: March 24, 2024
Kiera
IrelandRoom on ground floor and was very loud as music in bar i had a baby with me so would just request a quiet room next time
Very clean great food great location
Stayed in February 2024
Reviewed: March 17, 2024
Miss
IrelandWasn't allowed to drink the coke I bought in the hotel's vending, while eating my dinner in the restaurant.
Bed was so comfy and the bath was lovely.
Stayed in February 2024
Reviewed: March 17, 2024
Susan
United KingdomRoom was amended without notice which we found out on arrival. It was rectified quite quickly. The rooms seemed more basic than the advertising with paper cups. Not enough options on tv. We were showed to a table for our evening meal that was still wet, not made up and had food underneath on the floor including bacon which may have been there since breakfast. The second half of the party woke up with a stiff neck due to a constant draft from the window which came through nets and curtains and disturbed sleep.
The staff were really helpful and friendly and Brian in particular got one of the party the drink they wanted. One of the party had a really good sleep. We were able to leave our bags whilst going to the crystal factory and collected them later for our onward journey.
Stayed in March 2024
Reviewed: March 1, 2024
Dora
Ireland.
.
Stayed in February 2024
Reviewed: February 20, 2024
Aileen
IrelandWe have been here a few times but have to say this time staff were excellent. From arrival at reception, checking to see if we were happy with our room. Danny and his team , John Paul , Alluden and all the others friendly and chatty.
Stayed in February 2024
Reviewed: February 16, 2024
Dylan
IrelandThe beds were a bit to uncomfortable and woke up with a sore back and neck
I really enjoyed breakfast and the kind outgoing staff really helped enjoy our stay
Stayed in February 2024
Reviewed: February 6, 2024
Marvi
IrelandThe rooms were a bit warm, despite having the heating off our entire stay and thus had to leave the window open the whole stay to keep the room a comfortable temperature. My husband and I tend to come down for breakfast as soon as we've woken up, rather than getting dressed for the day and then coming down to eat as by that time, we'd miss the breakfast. As a result, we came down for breakfast in our sweats/pjs with a sweatshirt/jacket on top and I was told by the man at the counter that "I'm so sorry you can't go into the breakfast area in your pjs, please go upstairs and wear your clothes". In my over 30 years of experience with hotels and BnBs, I have never heard someone say this to me in my life. I found it not only very strange but very rude as well and was taken aback. Especially because the day before, we were dressed similarly and no one cared and no one has cared before this at other hotels and BnBs. I did go up and change really quickly, but this incident has left a bad taste in my mouth. Had this been a 5 star hotel, I might have understood. But it wasn't and we'd overslept and it was 10:15am and the breakfast was closing in 15 mins and we had to check out soon, so were already in a rush. Other than this one experience, all the other staff in the restaurant and reception were absolutely lovely and very accommodating.
The room was very comfortable and clean. The room we were initially given had a leak in the shower door causing the bathroom to rapidly flood when showering. I immediately informed the reception to have housekeeping to try to repair it while we are away during the day. They were kind enough to move us to a bigger and even nicer room, which was a lovely and unexpected surprise. The breakfast had a decent buffet spread, though I wish they had a few more vegetarian/vegan options for those who eat halal/kosher, such as vegan sausages or something. The dining area was very nice. The hotel was in a good location as well, as it was only a 10-15 mins drive to the city centre.
Stayed in February 2024
Reviewed: February 5, 2024
Maureen
IrelandWe did not like The evening meals needs a bit more work….and more Effort put into it ……
Rooms were lovely and clean …..the bar was lovely and clean….staff were great …..breakfast was so nice….
Stayed in February 2024
Reviewed: February 5, 2024
Mick
IrelandWhat we didn't like was were the location off the hotel was we did not like all the car garages around it
The food and the staff were excellent and overall it was a good stay
Stayed in February 2024
Reviewed: February 1, 2024
Nicole
IrelandThere were other people staying in the hotel “unfortunately beside our room” drunk, shouting in the hall and banging doors until the early hours of the morning.
Cleanliness and location
Stayed in January 2024
Reviewed: January 30, 2024
Thomas
United KingdomBar was in the middle of the restaurant, not conducive to having a quite drink.
Breakfast was good, room was fair could do with an update
Stayed in January 2024
Reviewed: January 29, 2024
Kelly
IrelandThe room was comfortable in design but quite stuffy at night as was too warm.
Dinner and breakfast were good, staff under a lot of pressure, could have been more staff
Stayed in January 2024
Reviewed: January 12, 2024
Tommy
IrelandRoom was spacious, clean and tidy. Breakfast was really nice, lots of options, open buffet to choose what you like.
Stayed in December 2023
Reviewed: January 2, 2024
Lucie
IrelandNothing
Location was perfect as my daughter is in student accommodation just a few minutes down the road.
Stayed in December 2023
Reviewed: January 1, 2024
Siobhan
IrelandVery spacious room very clean lovely breakfast and great choice . Nice friendly staff
Stayed in December 2023
Ferrara, Italy
Windsor, Canada
Whitfield, UK
Lanslevillard, France
Schladming, Austria
Lyon, France
Venice, Italy
Bidart, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content