No adverse comments

Our stay was very enjoyable

Stayed in April 2024

Location, friendly helpful staff

Stayed in March 2024

Expensive. I reserved breakfast and they had to verify with my email. Dinner was absurdly expensive because of the holiday so I skipped it. And it was too late to order cold food. One of the saunas was not working and the signs showed the pool closed, but it was open. No shuttle.

Great views and clean hotel. Friendly reception.

Stayed in September 2023

Top rate value for money Jerusalem hotel.

Stayed in September 2023

Pillows and mattress can be much better Shower not clean

Location Nice stuff

Stayed in October 2023

On the day we stayed there was an electricity issue and therefore we couldn’t use the pool

The service was great, we’ve got a little sweet treat in our room and the convenient location

Stayed in September 2023

make sure there's enough Liquid soap and shampoo in bathrooms.

Breakfast was fine, omlete plancha wasn't clean I got my eggs with black sooty crumbs. In general Breakfast hall was pretty clean. Fast elevators. Big indoors pool. Location is a little far from the old city. Hotel charged us for 1,000 NIS a night BB. They shouldn't have charged us for another 60 NIS for parking over night.

Stayed in September 2023

Some other staff at reception who were rude and slow to send thugs up to the room. Bedding doesn’t fit the beds so the bottom sheets came off. Executive room doesn’t mean you use the executive lounge. Fridge buzzing in the room kept us awake. At breakfast we could literally hear 3 songs playing from 3 different areas (dining room, lobby and somewhere round the corner), not so relaxing.

Near the train station, nice food, some helpful staff, great view from the 21st floor

Stayed in September 2023

Cleaning. They came when we were in the room, but when we left for a couple of hours, the cleaning was not done. As a result, there was no cleaning at all. But that was one time. Noise. You can hear people in the hallway. But the worst thing is that doors cannot be closed quietly. You wake up the dead with such a roar.

Restaurant. Excellent breakfast, very varied. Near railway station. You will get to the airport quickly, comfortably and very cheaply. Friendly staff.

Stayed in July 2023

I think the addition of minibar in the room with juices etc would be a good addition. Other than that....not much to be honest. It was a good value hotel in a good location.

Fantastic friendly staff who were incredibly hospitable during my 3 night stay. Yahav and Arik were especially attentive and really welcoming. I choose to stay at VERT as I was attending a conference at the ICC (next to the hotel) but the location was great. Very close to the main station so really easy to get to and from the airport and also close to the trams that are very frequent and visit most of the key tourist attractions.

Stayed in May 2023

I'm absolutely satisfied with everything in the hotel

The breakfast was superbly

Stayed in April 2023

My reservation via Booking.com. Booking.com promised a free taxi from the airport to the hotel for all stays above 650 euros, which was the case. However, it was impossible to claim as the website would not work for the claim and the staff sent me from one department to another with the final result of not having the free taxi ride. I made the reservation because of this feature and I feel cheated. in the future, I shall avoid Booking.com

the staff was very helpful and in particular Arik

Stayed in April 2023

other then our suite, they entire building is out dated.

breakfast service acceptable with the crew doing their best to please, our suite was refreshed very nicely throughout our stay, over all our stay was pleasant.

Stayed in January 2023

The wait time for the lifts- most weren’t working when we stayed hence consumption of our time taken.

Location is excellent- Room is a decent size for 2- Staff are extremely pleasant and helpful.

Stayed in January 2023

The elevators were under construction and it took too much time till it gets to the 20th floor. about 10 min waiting for the elevator…

the room was gorgeous and the staff were very kind and helpful

Stayed in December 2022

theres not a Dinner and the light was low 🥲🥲

the location was beautiful and the room comfortable♥️♥️

Stayed in December 2022

This hotel used to be Crowne Plaza and that's how all taxi drivers remember it. Now Vert has bought it. Crowne Plaza kept this hotel unmaintained for many years and one can still feel that not everything is in top condition. However Vert is now trying to fix these problems by slowly but surely renovating areas.

Good location and views. 2 tennis courts and a pool (but you need to have tennis partner with you if you want to play). Good value for your money!

Stayed in November 2022

The foyer area seemed a bit cold and under utilized by guests

Large rooms with beautiful city view of Jerusalem

Stayed in October 2022

The staff was friendly and eager to help

Stayed in October 2022

Room was smaller than expected Asked for more sheets delivered at 8 pm, delivered at 3:40 am. Not cool.

Great location. Clean and comfy room Good working desk and WiFi

Stayed in October 2022

The bathroom was very small. Although they did give you everything you need.

Everything was wonderful. Reception staff we're very friendly and helpful. A lovely room on a high floor with a beautiful view of Jerusalem. The spa was very nice. This even a swimming pool, accept and enjoyed the sunshine. Breakfast was very good with a very large range of fresh and delicious food.

Stayed in September 2022

Nothing

Room

Stayed in July 2022

Location is ideal, view is great and the rooms are modern , nice and clean.

Stayed in August 2022

During our stay there was a small renovation at the lobby resulting in two elevators of four were out of service. But it didn't make any troubles really.

Stylish decorated quiet room with very comfortable bed and high quality bed linen. Eco style can be traced throughout the hotel - the are no rubbish PVC, even a water is provided in glass bottles. By the courtesy of Guest Relation Manager we have got the access to the hotel's Executive Lounge. And that was really brilliant. Cozy lounge on the 21-st floor with great panorama of Jerusalem, light and healthy food and glass of a good wine made our evenengs so pleasant and relaxing after busy day trips. Staff members were always nice and helpful throughout the hotel and restaurant. And it was so nice to have a glass of cool cucumber/lime/mint/whatever else :) water at the lobby.

Stayed in August 2022