Facilities are getting older…

The hotel needs a refresh and repairing work.

Stayed in October 2023

TOILETS AT POOL WERE NOT CLEAN

VERY NICE ROOM AND GOOD STAFF; GOOD LOCATION WITH PARKING; VERY NICE POOL WITH LUXURY BEDS

Stayed in September 2023

Lobby restaurant needs a more extensive or varied menu for different nights.

Location next to the sea, lovely pool, delicious food. Especially for Shabbat.

Stayed in August 2023

tired decor in parts. bed not so comfy. extremely overpriced if you compare to hotels in other amazing locations in the world, . our original triple room was teeny, as was the standard room

pool and food excellent

Stayed in August 2023

nothing

Breakfast excellent, rooms nice and clean. Overall service good. great location.

Stayed in August 2023

The staff at the pool - when we asked for towels they threw them at my husband. There’s no service at the beds - you have to go to the bar for a drink and most places take orders at the chairs and serve drinks for this price hotel!

The hotel has been modernised but not fully

Stayed in July 2023

House keeping in rooms wasnt good. Didnt clear away used cups, found hairs on bathroom floor after cleaning got plate of fruit on arrival didnt remove dirty fork/knives. Went to beach got some sand on floor it wasnt cleaned up. Also minor issue sea view rooms only for the suites even though my room was described as having sea view it was ony partial view

Location on the beach beautiful views. Breakfast was plentiful and very good food. Lots of variety. Friendly and helpful staff. Room decent size

Stayed in June 2023

Food at the bar was so and so

I had no breakfast

Stayed in May 2023

On Shabbat there could have been some cold savoury eg. two or three fillings to be put onto rolls. Not everyone likes cake at 7pm at night.

We had friends for breakfast on Shabbat. They were very impressed.

Stayed in May 2023

Customer service…. Cleaning

Excellent location…. Not American standards with the rest

Stayed in March 2023

Big problem of noises between rooms

Love the room and breakfast

Stayed in February 2023

a deposit was blocked on my credit card for more than 10 days after I left the hotel and paid all amounts due. this is just not a good practice and should be improved

everything was great - location, service, food (the breakfast was just amazing)

Stayed in January 2023

It has become very tired over the years and is in need of a fairly urgent refurbishment. I understand that some rooms have been modernised nicely, however, the pool area, sun loungers, balconies/terraces, some corridors, bathrooms as well as many other parts of the hotel are showing definite signs of their age and feel trapped in the 1990’s. My fear is that this is a chicken and egg scenario - as families continue to pay many many thousands of pounds per trip there, the hotel management are probably unlikely to spend what is required and close/partially close the hotel during a period of refurbishment. To put it in perspective, a quote on this website for a room for 10 days over Passover 2023 for a couple and one child, comes in at £12,500 for a standard double room for 10 days. There is also poor accessibility for families with a buggy/pram as there was a lot of carrying our baby in the buggy up and down a large flight of stairs to the pool, and a gate leading to a ramp which partially led down to the beech was locked so this required many more steps although they can’t be blamed for being above sea level!

Great layout, beautiful setting, fantastic staff and amazing food.

Stayed in December 2022

it was difficult communicating as we did not speak Hebrew.

the location was beautiful, with lots of things to do and see. the hotel was very clean and they cleaned our room daily. the breakfast was great every day too!

Stayed in November 2022

we had to get a bigger room as the double room is too small

situation good and staff pleasant

Stayed in October 2022

our room was excellent

the pool area

Stayed in September 2022

poor housekeeping

location

Stayed in September 2022

rooms need to be refurbished view on the parking difficult to find a clean place for the breakfast too much people on Saturday (big mess) no food anymore at the pool bar after one pm

very good location swimming pool especially the staff 👍🏻 good food

Stayed in August 2022

Cleanliness of the toilets near the swimming pool, Tidyness of the Pool area

Excellent in all aspects - Location, Breakfasts, Staff, Room size, facilities

Stayed in July 2022

Hotel was very busy, staff seemed rushed and at times uncaring

All the mod cons of a 5 star hotel

Stayed in July 2022

nothing

everything

Stayed in July 2022

cleaning staff poor

great hotel

Stayed in July 2022

happy with all

well positioned luxury hotel.

Stayed in June 2022

The public spaces were not clean enough especialy the toalet at the lobby

Stayed in June 2022