It wasn’t easy to find the way to the hotels entrance and there was no sign to follow. The water wasn’t provided in the room but then it was fixed fast. The facilities are old and require some renovation to my opinion

Excellent food variety! Lovely staff friendly and welcoming. Nice specious room but a bit old

Stayed in September 2023

The property, in general, could use an update, but if you "turn the other cheek," a pleasant stay is possible. Our ac turned off during one night, which was promptly repaired, a wretched odor permeated from our shower and sink drain, which was promptly attended, and there are cracks and broken tiles in the room that are unsightly and annoying.

The location is ideal for visiting The Dead Sea. One shuttle bus (with ac and blackout curtains) provided complimentary that runs limited hours daily. Some evening hours are not offered, which would have been appreciated. Generous breakfast and dinner buffets offer a nice variety of dishes, breads, salads, sauces, cheese, vegetables, and an iced pitcher of water on each table. The staff attends to their section with a smile. We received a half bottle of wine (with cork screw!), Dead Sea mud, along with full sized products from the management. Firm mattress and an abundance of pillows, as many towels needed & in-room personal products are available. 24/7 Front Desk coverage and security contributes to the safe and clean environment. Complimentary juices, chips & cookies and ice cream are offered in the lobby on certain days. The staff work hard to assist the guest. David at the Front Desk excels in customer support. Anat, the Mother Hen to all the guests, offers loving attention when needed.

Stayed in July 2023

no shuttle to Dead Sea in evenings dim room illumination, impossible to read a book

good food

Stayed in July 2023

Less clean that expected

Great food , big rooms

Stayed in July 2023

A very unpleasant smell came out of the bathroom faucet when i turn on the water to brush my teeth. this did not happen in my friend's room.

Location, room size, breakfast and dinner variety.

Stayed in May 2023

The Sweeming pool area was a bit crowd.

The food was very good!!

Stayed in May 2023

was a short walk from the beach, plenty of parking, and had lots of amenities

Stayed in May 2023

It took us a while to look around. We got a beautiful room with a balcony and a sea view. Overall, I rate the stay in this hotel very positively. The only things they could change are the opening times of the pool and spa, including transport to and from the beach. I think they closed too early.

Stayed in May 2023

Horrible loud disco music around pool

Good choice in buffet

Stayed in May 2023

Restaurant is very crowded and the staff is really not friendly. The coffee maker is not clean The Lights in the room is very low, you could hardly read a book

Location and service at front desk are excellent Food at the restaurant is good

Stayed in May 2023

The size of the tv in the room and the food seemed very industrial.

We really liked the pool, jacuzzi, and the dead sea water pool.

Stayed in May 2023

Prices for massage are too high

Nice hotel, tasty food, good spa zone with sauna, pool and pool with dead sea water. Helpful and nice staff. Small present of dead sea dirt was cute😊

Stayed in May 2023

The hotel is very far from the beach and there isn't an easy access or route to it and The elevators are super slow which is frustrating.

Room is Ok , food is good , pool area and SPA were great.

Stayed in April 2023

its a bit old but pretty maintained, plus the residence tend to be racist but thats not the fault of the hotel the area is pretty boring after 10/11 pm but I actually prefer that

the pool, the spa, the view, the food, the staff

Stayed in April 2023

Some of the furniture is a little bit dated and could be swapped. The procedures at reception can be a little bit slow at times.

The decor of the rooms is sober, yet comforting. Great cosmetics. All the staff are very kind. Both dinner and breakfast offer a wide set of choices, all very tasty. Sea views are terrific, sunrise a dream. I didn’t use the pool area nor the spa, but seem to provide appropriate service too. very frequent shuttle to the beach saves a 10-minute walk.

Stayed in April 2023

no clean room, moved 3 times! but taken care off. discribtion of pool hours incorrect!!!! They say 18:30 and it is not. we booked to swim from 17:30-18:30. Pissed$&@/!$ O the spa is open to 18:30. We called but this before hand. Even on their paper handout it said 18:30. Sloppy. Hotel needs a re-model. Hotel windows can be open, which is unsafe and dangerous specially for kids!! Personal of hotel friendly

buffet was good, room clean

Stayed in April 2023

Some facilities were a bit old, noisy neighbours

Located slightly higher than the beach, it remains very close with good amenities and a plentiful breakfast

Stayed in March 2023

the food was very good we enjoyed our stay

Stayed in February 2023

just a bit up and difficult to arrive by walk with luggage

very beautiful perfect for relaxing

Stayed in January 2023

The room is poorly "accessorized" in that there could be drawers and the bathroom has nowhere to conveniently hang a towel properly or to lay clothes while showering. The doorman at the entrance of the hotel was very unhelpful when we arrived. He was too busy playing with his phone, and resented having to assist with taking our suitcases into the lobby.

Dinner and breakfast were well catered Room size is fine

Stayed in December 2022

the water draining in bathroom was bad.

the staffs were very helpful and kind, it was only 10min walking distance to the dead sea, and food was delicious. sauna and spa facilities were nice too. great price value. I highly recommend this place and would choose to stay here again if I go to dead sea again.

Stayed in December 2022

When music was playing it was very loud. Breakfast buffet areas became dirty and were not being cleaned, dishes/mugs were not replaced for a long time while people waited to serve themselves. Also, the staff would clear your plates that you were still eating from or stand behind you waiting for you to finish your last bites so they could clear your plates. The room was decently clean but it was obvious where the staff skipped corners.

Location of hotel was good. Pool was comfortable space to sit at and relax. Provided nice family activities.

Stayed in December 2022

Wifi was not very good. Rooms and hotel are a little out dated, more over rooms can be cleaned a little bit better. Strange smell in free SPA area. Electricity problems in room during our stay. Sound isollation in the rooms can be better.

We been here during Shabbat so Fridays dinner and Saturdays breakfast were incedbile - a big variety of all kind of food. During Saturday dinner and Sunday breakfast it was not so much, but really enough. Staff very friendly and helpful, they even manage us a green travel card - so it realy helped us duuring over visitation. It is nice that they have a free transfer to and back from the beach. Wine and chocolate in the room was a very nice welcome. They have luggage storage, were we could left our bags before check in started and after we checked out. Printed information with all nescessary things to know during stay at the hotel. The Dead sea view room was adorable!

Stayed in November 2022

SPA is a bit old , the hotel is also. The cleaning folks are smoking in the corridor, it's bad

Good location, close to the best dead sea beach for my opinion. Friendly staff, relatively tasty food, we upgraded the room to the swit with balcony, it's worth it

Stayed in November 2022