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Reviews of Arena Hotel by the Beach

Ben Gurion 99 Bat Yam, Bat Yam, 59556, Israel

#73 of 93 hotels in Bat Yam

Guests' Choice

Review score

Based on 43 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.8

  • Location

    8.4

  • Facilities

    6.4

  • Staff

    7.2

  • Value for money

    6.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 18 September 2022

    6.0
    Pleasant
    • Couple
    • Superior Double or Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    The location

    Stayed in September 2022

  • Reviewed: 22 January 2022

    8.0
    A very good stay
    • Leisure trip
    • Family with young children
    • Superior Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Na

    Stayed in January 2022

  • Reviewed: 10 April 2024

    1.0
    I’ll rate this hotel one star.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was not clean, no phone,safe box was broken, no chairs and table in the room. Girl on reception was not pleasant and was rolling her eyes when I was asking her questions about swimming pool and breakfast place.

    Good location, free parking.

    Stayed in April 2024

  • Reviewed: 27 September 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They scamed me. Charged 500 nis (120 eur) After 2 weeks, and tried to do this several times more

    They scamed me. Charged 500 nis (120 eur) After 2 weeks, and tried to do this several times more

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    Good breakfast

    Stayed in September 2023

  • Reviewed: 27 August 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Room horrible, smells so heavily perfumed and awful! Bathroom awful, water from shower head was broken. The water was not going from the tub, everywhere got flooded after shower. Breakfast awful, drinking coffee from a paper cup, there is only one person to clean the tables after a guest finishes the breakfast, therefore either you have to clean the table yourself or you have to wait to seat for a very looongg time. No one cleaned the room or fixed the bathroom during our stay because of Shabbat! No notification written here or given me that during Shabbat no service will be given!!! In addition elevator broke down during Shabbat and no one fixed it until Shabbat finished therefore we had to take 8 story stairs in order to reavh our room! Please mind that I had 65 year old mother and a 10 year old kid with me in a very hot weather while climbing stairs!!! Horrible experience! Note for meyself: take an account of the comments here before reserving!

    After a very long debate they return the money I have not stayed!

    Stayed in June 2023

  • Reviewed: 12 August 2023

    1.0
    Below any reasonable expectation for a hotel at such a location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Everything. We had to change three rooms until we found one that had everything working. First room had no cold water - scolding hot was coming out of the cold faucet. Second room had no working air conditioner. third room had everything working, but none of the rooms had any chairs in them. Had to requests chairs and get them by ourselves because staff would not bring them to the room.

    View from the balcony.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    1.0
    Below any expectation from such a location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Overall interior appearance - old, outdated and dirty. Service nonexistent - three days room was not cleaned, towels not replaced even after numerous requests.

    VIEW

    Stayed in July 2023

  • Reviewed: 7 July 2023

    1.0
    Didn't get room I ordered and as a result my 47 year old Son had to sleep on a mattress on Balcony.
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 7 nights

    Reception Staff very nasty

    Nothing

    Stayed in July 2023

  • Reviewed: 24 June 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was absolutely disgusting and dirty was not properly cleaned the hallways smelled horrible and there was cockaroaches defently not staying there again

    That it's by the beach

    Stayed in June 2023

  • Reviewed: 13 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1. aircondition not working (heating). 2. shower cabin not water tight, so everywhere fills with water during a shower and there is no wipe. 3. the worst thing is that the hotel wifi is blocking i.p.t.v.!! 🙁

    the view.

    Stayed in March 2023

  • Reviewed: 11 October 2022

    3.0
    That place not clean A lot of noise from all over all night
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty a lot of noise couldn’t sleep at night loud music all the night

    just the location

    Stayed in October 2022

  • Reviewed: 18 August 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The staff,trying to cheat and over charged our credit card,thinking we are stupid

    Location

    Stayed in August 2022

  • Reviewed: 4 August 2022

    1.0
    Hotel sucks, location is good.
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I learned something on this experience. ALWAYS CHECK THE FEEDBACKS/REVIEWS. Check in time is supposed to be at 15:00 but they had us waiting for another 30 mins. because they said the room is not yet ready and that it doesn't always on time. It's expensive and the room is NOT CLEAN. It's FALSE ADVERTISEMENT. The sofa and the dining chairs are disgusting. JJST THE LOOK OF IT, YOU CANNOT SIT ON IT. I paid for breakfast included but they don't have kitchen of their own. No room service also. They will give you "voucher" to go to the bakery beside the hotel for the breakfast. You have to bring also your own toothpaste and tootbrush because they don't provide even if you asked them. I took the room with a "sea view" but it's useless. You can mostly see the residential building rooftops and a little beach on the side. But since the balcony glasses are very dirty, you also will not see much of the view. We could not wait until we get home because the hotel seems like a DEAD PLACE. What a waste of money. We will never come back to the place and will never recommend the hotel. No exaggeration on this review. Just the truth.

    Just location.

    Stayed in August 2022

  • Reviewed: 7 July 2022

    3.0
    functional but not enjoyable
    • Business trip
    • Solo traveller
    • Standard Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    nothing at all, everything was extremely disappointing

    actually nothing was good enough to mention, if pushed I would say Location

    Stayed in July 2022

  • Reviewed: 31 December 2023

    5.0
    If the air conditioner work
    • Couple
    • Superior Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning not working on cold

    The stuff nice people

    Stayed in December 2023

  • Reviewed: 29 September 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Junior Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    was close to beach

    Stayed in July 2022

  • Reviewed: 10 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 5 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 14 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 7 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 28 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 26 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

Showing 1 – 25

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