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RZ-293, A Block, Mahipalpur, Mahipalpur, 110037 New Delhi, India
12 April 2016
9 April 2016
눉very poor experience and expensive.We booked a Premier room including 2 way airport transfer. No one there to meet us and after phoning the hotel we waited a further 30 minutes for pick up.The driver then tried to charge us an extra 180 rps.which we refused to pay. The room was hardly Premier, brown water from tap,no hot water and shower didn't work. Toileteries comprise a small piece of prepacked soap .We were moved to another room. Bed linen stained so staff changed the sheets, but they were also stained. Promised City view was a 6 lane highway and a view of airport runways. Their "restaurant' is a windowless basement room.We were expecting something far better for the price and cannot recommend this hotel Final insult was to hear from Booking.com that the Hotel claimed we were a 'no show' and our credit card would be debited with cost of our 1 night stay. We had settled the bill in cash. We think this has now been resolved but it caused us quite some concern
눇Not a lot, However the staff including the Hotel Manager were very courteous and helpful and offered profuse apologies concerning our many complaints but the OWNERS should take notice of all the bad publicity and act on the complaints. It is unfair that the staff should be in the firing line The breakfast, not included, was not bad
10 April 2016
눉Dingy basement restaurant A bit rundown Bed linen not the cleanest looking Not bad for India and fine if you're just staying a night before flying out.
눇Very good location for airport Pleasant dinner Airport transfers
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