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Sant Savta Marg, Opp Gloria Church, Byculla (E), Mumbai 400 027, 400027 Mumbai, India
31 July 2016
눉Poor service levels. Air conditioning wasn't working in the room. We made a reservation through booking.com for two adults but at the time of check in, reception said booking is only for one person. Fortunately I was carrying booking confirmation print and it helped to get this resolved. Air conditioning in the room was very poor. For two hours, they made us shift from one room to another looking for a room in which the air conditioning could work. Even after several calls to the reception, the staff did not even worry to call back to check if problem was resolved. Disappointing. Service levels were very low.
26 July 2016
눉Cleanliness, Deuve and Bedsheets, Smelly Elecetric Kettle, Incorrect Hotel telephone directory.
26 July 2016
눇The management and the entire team are extremely professional, courteous and helpful. They made the stay a memorable one.
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