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Pothenmedu,, 685612 Munnar, India
26 July 2016
10 June 2016
눉The resort is at a very hilly and steep location, which didn't have sufficient sign boards to reach from Munnar. There was no communication from the resort after booking , and before reaching the resort regarding any preferences. The guests should have been informed earlier about the steep narrow road about 1.5 kms to reach the resort. You cant make it to the resort by that road unless you have a powerfull vehicle(jeep) which can climb the difficult hill. In case of emergency, resort should be prepared for assistance to climb the hill. Internet was not working when we reached the resort. The staff told that this would be fixed in half an hour and they will provide the wifi password, but there was no communication regarding this untill I asked them the next day. We expected hot water in the bathroom but we got only warm water. This was also informed to the staff. The recreation room needs improvement. All the items in the recreation room are damaged. Every room might need a carpet. The bathroom always had a stinky smell. They need to use a freshner in the bathroom. The resort must try to communicate to the guest and learn about how they are planning to reach the resort after booking.
눇The view from the location is worth the travel all the way to the resort.
7 July 2016
눉too many curry leaves in food,the person on the reception behaved weirdly and did lie on the first day about the availability of power and Internet ...
눇the location, view, well-behaved resort staff- specially the waiters, the truly calm atmosphere,we had the best room in the resort, a dream location for a resort if your main goal is to relax.
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