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Khobra Vaddo, 403516 Calangute, India
6 July 2015
눉The resort is not right on beach, has proximity to beach, thats all. Right from reception to check out a terrible experience. Zero customer service. Zero maintanence. The curtain rod in our swiss cottage room fell on my head and I called up housekeeping. Forget about asking if I was hurt or needed doctor, they did not even fix it back properly. High wait time in restaurants & room service as well. Breakfast buffet worse than a mess, terribly crowded & mismanaged. Overall a very poor experience. We had taken 3 rooms, 6 adults & 1 kid. One of the rooms unfortunately we kept for 6 nights. Most horrible Goa experience ever. Calangute Residency by GTDC is better than Estrela do mar resort. Reception staff was always rude and careless. When we reached, the entrance had some renovation going - which they did every afternoon to evening for 6 days! 6 girls and a kid reach, no one even offered to help us with luggages, especially when they had blocked the entrance! With great difficulty we managed to get in to reception. At reception, all they wanted was to pay some money for extra child. I had booked 6 nights! Also, we had travelled whole day & reached resort at 5.30pm. Terrible reception staff.
30 June 2015
눉Shakes are not used Swimming is not allowed
눇Cleanness Service Food Ambience
30 June 2015
눉lot of time for check-in and check-out. no clarity regd booking. no response from property. confusion prevailed. leaky rooms.
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