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Plot No 4, National Highway 95, Ferozepur Road, 141001 Ludhiana, India
14 February 2016
5 February 2016
눉A few more female staff would make the place more welcoming. Staff at the door need to be more welcoming and friendly. More traing needed to serve food in the restaurant and Room Service. They want to serve all cuisines together. For example serving Dal with Lasagne! The waiters need to be keeping an eye on the diners to see who might need assistance. They need to ask if people have finished eating before they take your dishes away. They always forgot items when brought food to the room. Never enough napkins and cutlery for all the people eating. Did not want to leave the hot trolley when brought food to the room. Did not serve butter with aloo Prauntha! Too strict with the breakfast time. Oberoi hotels will do something quick for you even if you turn up after the breakfast time. So overall a bit more training in customer service is needed to make it even better.
눇Greart to have a five star hotel in Punjab. Very enjoyable stay. Staff very willing to help. Good standard of accommodation. Good choice of food. Food excellent.
11 February 2016
눇The overall stay was excellent.so comfortable and relaxing.
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