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The Mall Opposite Governor House, 734101 Darjeeling, India
9 September 2015
눉At the time of confirmation, the receptionist said that a porter (coolie) would be provided to collect luggage. However, on the day of checking in, we had to make our own arrangements as the hotel failed and refused to send a porter. At the time of check out, we were made to wait as three different staff from housekeeping came to check and confirm the whereabouts of three clothes hangers. As frequent travellers, we have resided at the very best of hotels and to be "politely" accused of taking hangers from the room was a very sad and disappointing end to a pleasant stay.
눇We liked the location and accessibility of the hotel. Overall, the old historical look and its history appealed to us. Reception and restaurant staff were pleasant and helpful.
6 September 2015
눉Toiletteries of very average standard. Food at the main dining room very average for the tariff and pricing of menu. Standard of breakfast was again "nothing to write home about". On the whole the hotel could prop up most of its services on offer to match its tariff and meet the standard expected.
눇Nice layout of property. Staff responded to requests and complaints.
31 August 2015
눉Bed was too fluffy and wi-fi was paid. Nowadays every hotel / resort is giving wi-fi free.
눇We liked location /interior/designing and service of this property
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