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Kanjani Road, Olarikkara, Chettupuzha PO, Thrissur, 680012 Trichūr, India
27 January 2016
눉The staff is not trained well and do not know their job. Upon check out, they checked and confirmed everything is alright. After few hours, the lady at the reception called to inform that they are missing a wine bottle from the mini bar. We were surprised as we had made the staff check and confirm the mini bar is not used at all, so how can they call up and say things like this when we were already in another city! Later, the next day, they called up to inform they havent charged us for the stay! Would anyone let the guest check out without settling the payement?! Later the lady kept on calling me every 10 minutes and asked me to deposit the money in their bank asap! i kept on telling her, i am traveling and can do this only after i get back to my country upon verifying with the bank if my credit card is not charged! the room rate as i got from booking.com for a standard double room was 2675 and we had booked 2 rooms, so the total inr should have been INR5350 however in the email, the lady asked me to pay INR 6468!! i do not understand their calculations and their dealings! certainly the staff need to be trained on their job
10 January 2016
눉Hot water was not available and the hair dryer was not working, food was not at all good
눇Really like the room and atmosphere staff was helpful
10 January 2016
눉We were given a handicapped room, the sink level was below my knees and there was railings everywhere. Also the shower ceiling was for some reason broken and did not look very safe. Which isnt comforting considering we booked the most expensive hotel in Trissur. When I asked to be moved to a normal room instead of the handicap-ready one I was told the hotel was full with VIP people unfortunately and that's why I was given that room. Even though I have booked in advance and informed the hotel I will be checking in. I was told that we will not be upgraded even though they have a higher category room available.
눇The hotel has alot of potential and could be the best in Trissur.
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