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CF 11 Action Area, 1C New Town, Rajarhat,, 700156 Kolkata, India
23 December 2015
12 December 2015
눉1. The staff had no clue about the payment which was already charged. 2. The front desk staff did not fill the entire information and later came to the room to get data. 3. No one even bothered to escort and we got lost while finding our room. 4. Called Guest Services and no one answered. 5. Second day of staff the housekeeping removed the big pillows and cushions and just left the room with 2 pillows. 6. The team was suppose to revert with regards to our breakfast, they did not even bother. 7. During checkout they had no courtesy and after transaction they just looked up and said 'you are done' 8. I asked 2 people of the hotel where was the concierge and both replied "sorry we are trainees and we don't know' Absolutely pathetic service!
22 November 2015
눉Price is a bit high if some complimentary extras are not included (airport transfer etc)
눇Best Hotel not far from Kolkata airport. Very good new restorant in Hotel
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