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The Mall Cantonment, Uttar Pradesh, 221002 Varanasi, India
6 June 2015
6 June 2015
눉No English entertainment channels. There seems to be reluctance in wanting to give facilities which are quoted. I was told evening snacks are free at the lounge or in the room. When I asked for it in the room they bring a bill. When I speak to the front desk regarding this the waiter leaves with bad grace. A five Star hotel can't have such sloppy service.
눇The front office staff at check in was very helpful. Especially Varsha.
3 June 2015
눉SOME ROOM EQUIPMENTS LIKE IRON & FRIDGE NOT WORKING.
눇Cleanliness was in top condition. POOL & LAWN.
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