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club House Goshal Road, 175131 Manāli, India
5 May 2016
눉We stayed here at the end of March 2016 and would not recommend the place. Have you seen the British TV show Fawlty Towers? This place should be called Shobla Towers, as it is a complete shambles. - The hotel is run by Puran Chauhan who speaks very limited English. - The owner/managing director (?) Bhaveek Thakur did not respond to our email reconfirming our booking. This was the only place on our trip around North India where we experienced this. - When we arrived the bathroom in our room had not been cleaned; there was urine and excrement on the toilet seat, floor and walls. The hand towel in our bathroom also had excrement on it. Additionally, and throughout our stay, we had to chase staff for clean towels, toilet rolls and general room cleaning which was not done as a matter of course. - The hygiene in the kitchen was questionable. We observed staff smoking in the kitchen and were served breakfast one morning by a staff member who had been cleaning the floor in the lobby area and emptying bins moments earlier. The chef was ill for much of our stay. We observed, and heard, him coughing and hacking in the kitchen. Worst of all, there were two dogs walking in and out of the kitchen at will. - The free breakfast was poor. On one occasion my husband requested a chole bhatura and was given an aloo poori, which had clearly been made up from the leftovers of the aloo curry that we had been served for dinner the previous evening. The bread and fruit that were provided were of very low quality – there is much better quality bread and fruit available in many places in Manali town (10 minutes drive by rickshaw/taxi). - Booking.com states that Wi-Fi exists in all areas but in reality the Wi-Fi is only in the reception area.
눇- Quiet location - Beautiful mountain views - Dinners good but kitchen hygiene questionable (see below) - Comfortable bed
24 February 2016
눉Food needs improvement.. Its average..
눇Hospitality, Comforts, Sceneries, Place, Rooms are excellent..
3 May 2016
눉Route to the location
눇Ambience nd infrastructure
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