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1051, Civil Lines, Station Road, Opp Betwa Bhawan, 284001 Jhānsi, India
28 August 2015
눉The room allotted initially had a ceiling fan with lot of dust and soot on it. It was really a bizarre experience, as it took really a lot of time for the staff to arrange a toilet paper, which was brought from some other guest's room. The toilet paper looked to have been used i.e. had stains on it and it was not a fresh toilet paper. Blankets were kept without covers on the bed and really smelt. Staff arranging blanket in front of me had to be told not to let it touch the floor while making folds. Dustbins were arranged on asking from some other rooms, which really took some time to come. Most interestingly, the staff just barged into the room (very strange) without even asking for permission. One could not make out if the staff was room service staff or housekeeping staff; i.e. no difference in uniform. I am sure the housekeeping wing of the hotel did not care to check the room's status before letting the guest in.
눇Food was good. Staff though courteous, needed to be professionally trained about basic hotel needs of a customer. Restaurant staff seemed to be good and courteous and helpful. Generally the staff was helpful and could prove to be better if trained and educated that way. Bathroom towels were good. i.e. without fabric and laundry dust on them.
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