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Race Course Road, 560001 Bangalore, India
2 December 2015
2 December 2015
눉Pool not heated, hotel gets taken over by weddings and corporate events resulting in restaurants, eating areas being closed , if we returned we would make more effort to eat outside the hotel, top prices on all food and drink , we had a very noisy fan going above our room for 2 nights we did get it turned off but staff must have known about this , lots of walking between hotel and room.
눇Amazing welcome by staff , beautiful grounds , on my husbands birthday he received 2 cakes , general ambience close to city centre , we enjoyed the evening walk in the grounds . Sunday brunch excellent value if you like Champagne .
30 November 2015
눉The hotel's style of trying to make an extra buck from the guests. 1. The hotel car costs Rs.2,000 to MG Road while the taxi costs Rs.150. On first 2 days, they called the taxi for us but said it takes about 30 minutes and we had to wait. We later found out that the taxis only take at most 5 mins to arrive. They make it inconvenient so you will take the hotel car instead. On the third day, a staff (Nabil, or something like that) said they do not provide taxi calling services for guests. When I complained to the duty manager and said that Taj Bangalore is the only hotel in the world that does not provide this service, he apologised. The Duty manager then assured us (3 times) that a taxi will be waiting for us at 9 a.m. the following morning to take us to the airport. When we checked out, there was no taxi there and there was no arrangement made for us. We were asked to take the hotel car or wait 30 mins for a taxi. We waited. 2. It rained daily during our stay. There were no umbrellas in the rooms. My room is a 5 min walk through the open gardens. I asked for 2 umbrellas and it took 40 mins and 2 more phone calls to finally get 1 umbrella.
눇Jaiprakash made sure we had what we wanted for breakfast.
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