Restaurant staff were incredibly slow.

Beautiful decor and comfy room. Staff on reception very efficient and friendly.

Stayed in April 2024

Location, service is excellent, food

Stayed in April 2024

The property is a jewel

Stayed in April 2024

The pool was closed for a private party on Holi festival which was very disappointing as as the staff pointed out, everything is closed and there’s not a lot to do in the city and it’s also not safe for tourists on the day. We were not happy at paying full price for a room and basically having the facilities rented out to non guests so we couldn’t use them. We should have been told about this so I could make alternative arrangements and at least offered a discount.

Really good location, walking distance to lodhi gardens and not far in a car to the main sites. The hotel also has an excellent concierge service which was really helpful for getting around the city. We were picked up from the airport by a driver called Amit and also did a day tour of the city with a guide and driver called Surender. They were both excellent, safe drivers, knew their way around and spoke good English and really made the trip more enjoyable

Stayed in March 2024

Unfortunately one dinner reservation and our airport departure car booking, both done through the front desk, got lost in the system!! A little embarrassing and frustrating but both were overcome.

A great 5-star hotel where service is top priority. Lovely surrounds and close to tourist sights. The food at the hotel was very enjoyable also. While the heritage room was a little small, it was well provisioned. We would definitely stay again.

Stayed in March 2024

I didn't appreciate the hotel reception: a too long waiting to have the room, nothing to drink offered in the meanwhile, the extra bed booked not ready on arrival. I was very upset that during Sunday 24th March the pool was unusable all day long "because of a private party" and the indoor pool was closed too "because it was Holi day"! I complained at the reception desk that I was supposed to be informed at the moment of our booking or at least some days prior our arrival, I paid for these services and I didn't get any previous information neither a discount!

Breakfast: excellent, the best I experienced in India, as quality and service Room: very big and comfortable, bathroom a little bit old The restaurants are excellent, very elegant and with good service and menu The inside is wonderful, rich in fresh flowers, cared for in detail The location is very good

Stayed in March 2024

The meal at Daub restaurant. Found the thali was heavy, 3 dishes were similar flavour and texture. Not the quality we expected

The staff, from airport transfer, checkin and Pickwicks restaurant, poolside breakfast etc. the food at Pickwicks was exceptional and so was the service.

Stayed in March 2024

Pool was closed for a wedding, fake grass lawn

The staff, Pickwicks restaurant, breakfast, outdoor pool, bath

Stayed in March 2024

The hotel was crowded with wedding receptions but the staff managed all the activity expertly. I like the swimming pool and the restaurants, especially the Seville with outdoor dining and Mediterranean food.

Stayed in March 2024

The hotel is a bit isolated from outside eating options especially for solo travelers but various eating options in the hotel.

An elegant hotel with an old world charm and attention to detail. Friendly helpful staff. Amazingly comfortable bed. Excellent buffet breakfast.

Stayed in March 2024

Fixed rates year round

Great location,how ever I was charge so much due to short time reservations and rates in India always fluctuates

Stayed in March 2024

Noise.

Location was great. Staff very friendly and helpful. Food was excellent. Rooms were clean and comfortable.

Stayed in March 2024

Evening meal was a little disappointing. Confusion when taking the order meant that our two main choices did not arrive together and the sauces were intense, but lacked depth of flavour.

Hotel decor was very smart, stylish and felt quite luxurious. Staff were first class. Special thanks to Mr Manish who looked after us when we arrived before our room was ready, and arranged an excellent guide (Lalit Regar) and hotel car for us for the afternoon.

Stayed in February 2024

Bathroom was very dated.

Location and breakfast

Stayed in February 2024

The evening meals were a bit disappointing

The breakfast was amazing. We used the hotel driver and car - he was excellent and extremely calm in chaotic traffic conditions The bedroom was beautiful and very comfortable

Stayed in January 2024

A pool of water looking from ceiling and a sodden towel directly outside our room door, wth??

Breakfast room and kitchen be great breakfast options. Great coffee too! Pool and steam room were pleasant too?

Stayed in February 2024

A touch on the pricey side for food and drink by Delhi standards, but it wouldn’t put me off staying again

Beautifully appointed throughout Stunning room Fantastic staff- especially Surender - top chap

Stayed in January 2024

The room I booked was a Heritage room. I was disappointed to find that this room had no windows. Staff advised that not all Heritage rooms have windows. However this was never communicated to me. This is something I would not have chosen had I known in advance.

A beautiful hotel in a great location. Staff were attentive, friendly and helpful. Great dining options. Excellent buffet breakfast. Wonderful pool area.

Stayed in February 2024

Luxurious. Large, very comfortable rooms. Staff were extremely friendly and helpful.

Stayed in January 2024

Room needs updating to bring it up to standard and on par with the the other rooms.

Good breakfast. good options, good choice.

Stayed in January 2024

Room is small

Nice location very good hotel

Stayed in December 2023

The expectations were higher than the actual hotel. I feel like it's a little outdated for the paid price.

Position and breakfast were very good as well as the staff from the hotel

Stayed in December 2023

The hotel is in the diplomatic area there are no good food choices nearby so you have to eat at the hotel which is expensive. There was not much variety of food at the hotel - no simple meal options.

Beautiful room, enormous suite Clean Great pool Gym is fantastic, highly equipped with machine and free weights

Stayed in December 2023

The only issue we had was the noise coming from renovation work going on in the building. There was a lot of banging drilling at 1am but we were moved in to another room immediately.

The hotel was lovely, it terms of decor and cleanliness. Location was good and the staff were great.

Stayed in December 2023