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14-15, West Marret Street, 625001 Madurai, India
13 January 2016
6 January 2016
눉4 from 5 for cleanliness because 1. Kitchen looked less than spotless, 2. Ladies toilet near restaurants was smelly and not too clean. (Note that the bedroom was absolutely fine). WiFi a bit iffy. Small front desk still does not have a sensible checkout system, despite my comments on this last January. Before I pay, I want to see a printout of my bill so that I can take it away and check it (we've experienced a number of errors when leaving Indian hotels). Instead you are expected to crane your neck to look at it on the computer, thus occupying the receptionist's time, reducing space at the desk, and preventing access to the computer for other staff, all of which generate a queue of grumpy guests.
눇Staff are all extremely pleasant, personable, enthusiastic and helpful. They appear well-trained. Rooftop restaurant has good food and nice ambience (as it had last January) and the new, swishy buffet restaurant is very stylish with a wide choice. Rooms clean, comfortable and well-equipped. Characterful basement bar
12 January 2016
눉Travelling as a single woman, didn't feel overly welcome - staff were efficient but not friendly.
눇Clean, comfortable and central.
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