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8721/1, Desh bandhu Gupta Road, Paharganj, Paharganj, 110055 New Delhi, India
4 October 2015
3 October 2015
눇It was an excellent experience from start to finish. Staff were lovely and professional and seemed concerned that we got the most out of our brief stay.
4 October 2015
눉The cleanliness of the hotel is zero, the room was absolutely dirty, the bed-sheets were not clean, the toilet was disgusting full of mold everywhere; we had to call the receptionist to ask to clean the room at 10:30 pm after our arrival. There were cockroaches from the ceiling to the floor. The towels looked uncleaned, the walls were spilled with coffee, juice, others. The restaurant area was not different, it was even worst. We informed the staff and then the manager, he did nothing, he just stated "it never happened before" which honestly I doubt. At the moment of the check-out, they were trying to charge us 2.5 times more the price that we had booked. I can not believe this type of hotels have such rating "8.1" in Booking.com, this is totally unfair with any guest no matter what is the price; the cleanliness and hygiene of a hotel should be a priority but then trying to rip us off! was the top.
눇Nothing, the stay in this hotel has been the worst of my life
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