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Nauthólsvegur 52, 101 Reykjavík, Iceland
14 August 2016
눉I was asked to sign a paper that had an amount added to it & did not want to sign I asked for the manager but I did not get what I requested and subsequently had to pay for ALL my purchases every time with my visa. I was not very happy & no one seemed to care ! The charging for the coffee & NO CREAM was very annoying. You treated us as though we were going to not pay for the coffee my opinion is add a few dollars on the room charge & give the guests FREE coffee !!
눇The overall hotel was great It's location to downtown was helpful The help from the booking agents was brilliant they helped me every step of the way thanks to them our stay was very eventful !
13 August 2016
눉Rooms quite basic for a four star hotel and being right next door to the local airport was sometimes a little noisy however very interesting when nothing on the television, good fun watching a helicopter fly passed the window at 7am
눇The staff and spa area where very good, hotel food good for what you got but breakfast a little pricey.
13 August 2016
눉Staff could have been more helpful. Had to look for a front desk clerk early in the morning and the respnse was short and immediately disappeared so was unable to ask another question. There should always be someone available at the front desk at a large hotel!
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