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Piazza Currò 1, 95121 Catania, Italy
6 October 2015
눉Very dirty. It smells so dirty that you can't breathe. In room there is no space. The entrace for another bed room was the same with our entrance. You should pass through an room to go to the other. Don't go there. There is a club with music that it last till in the morning. You can't sleep the whole night.
4 October 2015
5 October 2015
눉Worst hostel ever. I left after the first night and didn't bother with the remaining night. I booked another place. I caught a man in his late 30's looking over the cubical whilst I was taking a shower. I got out and got dressed and went to get staff and waited outside the cubical. When he came out the man denied it. Shortly afterwards I grilled the man he then said it was a mistake, but the few times I saw unusual shadows shifting whilst in the shower and then finally catching him looking was no mistake. This was not accidental as the walls exceeded the hight of the man looking over. I understand this is not the hostels fault, although the staff member I told this too took absolutely no action and seemed not to care. I do not accept the carelessness for duty of care. So I left the next morning after no sleep... (You can't sleep regardless. Too noisy and too hot). The man should have been removed from the hostel and reported to the police rather than sleeping in the same room as me and 10 others. In the morning I advised them to let everyone in the dorm know or I would and that I was willing to report it to police for them to take me seriously. The staff member did not care. I review every place I say at this was the worst experience. I can put up with anything else, except I have a zero tolerance for anything that compromises safety. I prefer some duty of care for guests at the minimum. In addition to this. I received a no show notification on the second night and that I will be charged a cancellation fee. I paid with credit card upon check in and I have the receipt. They have the audacity to say that I didn’t show up…? Leaving the next day due to an unsafe environment is different to a "no show". Only after I contact them, they said I will not be charged. It’s only now that I realise that this is a sneaky strategy that forbids me to make a review on bookings dot com as the systems says I technically haven’t been there.
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