Via Fiume 12, 50123 Florence, Italy
#197 of 369 hotels in Florence
Guests' ChoiceBased on 655 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 28 March 2024
Masson
CanadaRoom
Stayed in March 2024
Reviewed: 23 March 2024
Mariano
United StatesBathroom
Breakfast
Stayed in March 2024
Reviewed: 20 March 2024
Georgios
GreeceRoom sound insulation was not effective, I could hear the neighbours and cleaning services carrying cleaning works in neighbouring rooms. Breakfast was mediocre, not a lot of choice in fresh food, mostly consisting of sweets and american style breakfast.
Room facilities and amenities, hotel location. Staff were polite and helpful.
Stayed in March 2024
Reviewed: 18 March 2024
Mary
United StatesCan't think of anything. It was all very good!
The ease of checking in and out. The staff was always ready to serve us. We enjoyed the breakfast. The location was good and was about a 10 to 15 minute walk to popular spots.
Stayed in March 2024
Reviewed: 14 March 2024
Rachel
United KingdomMy mother was very badly bitten during the night. Unsure if this was something already in the room or mosquitos/flies coming in the window, a net curtain at the windows could help with this.
The hotel is ideally located, a few minutes walk from the train station and within 10-15 minutes from all the major sites. Our room was spacious with a balcony and plenty of storage. The breakfast was excellent.
Stayed in March 2024
Reviewed: 7 March 2024
Rozy
United KingdomThe temperature in the room couldn’t be controlled with the thermometer - it was either switch on or turn off. Our room was slightly warm at night - not an issue if one likes it warm but I would prefer it to be cooler. Apart from this, we have no issues at all. Everything seemed to be working in order.
Great location, 5 minutes walk from Florence SM train station. Room was spacious, complete with all facilities. Bathroom too was spacious, complete with bidet. Ou room was at the back of the main road and it was quiet at night. Bed was comfy. Our stay came with breakfast and it was delicious.
Stayed in March 2024
Reviewed: 6 March 2024
Rozy
United KingdomThere is nothing that we did not like about this hotel
5 minutes walk from Florence SM train station, rooms were spacious and comfy bed. Tea/coffee facilities provided and the big bathroom. Our rooms came with breakfast and it was delicious
Stayed in March 2024
Reviewed: 5 March 2024
Yuko
United KingdomN/A
Good location
Stayed in February 2024
Reviewed: 24 February 2024
Peter
United KingdomI found the light switches confusing!! Once I set off an alarm by mistake because I pressed the wrong switch.
This is a hotel of the old school - wood panelling, large rooms, keys to open the doors that you leave at reception when you go out, windows that open. I found it very comfortable and felt like an aristocrat staying there. But if you like everything hi-tech, it may not be for you. A particular pleasure was different thicknesses of pillow and more than one layer of bedding, so one could adjust to taste. The room thermostat also actually worked. Most hotels give you one pillow thickness, one duvet and set the room temperature at sub-tropical. I liked being able to choose at this place.
Stayed in February 2024
Reviewed: 21 February 2024
Pritesh
IndiaWifi was really bad in our room.
Staff was very helpful The location was excellent..Just 5 mins wlak from train station Breakfast was superb and good service b the staff of the hotel
Stayed in February 2024
Reviewed: 20 February 2024
Jonathan
United StatesParking situation is very bad for people that need cars before 7:30. Made us late for work and luckily we took rental car back before we flew out otherwise would have been big issue.
Location and hotel is great.
Stayed in February 2024
Reviewed: 20 February 2024
Rocio
SpainA bar at the premises would have been nice
Very nice hotel, beautiful and with great attention to detail
Stayed in February 2024
Reviewed: 12 February 2024
Pauline
SpainVery close to station but tucked away
Stayed in February 2024
Reviewed: 6 February 2024
Chris
United Kingdomroom and bed was comfortable and quiet. food at breakfast was varied and lovely. the location of the hotel was ideal to be able to walk to most of the places in florence we wanted to visit- very close to the station as well- without that being a noise factor- which was ideal for visiting pisa and siena.
Stayed in February 2024
Reviewed: 1 February 2024
Hayley
AustraliaThis hotel was so close to the main train station, we were able to walk easily with our suitcases to the hotel. The hotel is very cute and has a boutique-y feel. The service was second to none and there were so many staff always ready to help us. The breakfast was fresh and delicious. The hotel location was perfect walking distance to so many different sites. Having the train station so close we were able to leave and visit other spots with no hassle. There is also a very good supermarket close by if you need supplies. The bathroom was fine, however, the shower lacked pressure- but don't let that put you off, it wasn't a deal breaker for us.
Stayed in January 2024
Reviewed: 7 January 2024
Dilan
NetherlandsWiFi connection
Location,staff
Stayed in January 2024
Reviewed: 7 January 2024
Vasif
Azerbaijanroom service
Stayed in January 2024
Reviewed: 28 December 2023
Guang
CanadaWifi in the room is weak. I wish there are more outlets to charge devices.
The hotel is conveniently located near the train station. From the train station we could walk to the hotel. It is easy to walk to other attractions. The facility is nicely decorated and the ceiling of the room is very high. The room is clean and comfortable.
Stayed in December 2023
Reviewed: 26 December 2023
Caruana
MaltaThe service and food were excellent! We had room service one of the nights, and it was better than most places we ate in.
Stayed in December 2023
Reviewed: 23 December 2023
Fabrizio
South AfricaNice upmarket hotel, reasonably priced for the quality, walking distance to all the .sites and right by the train station and the tram to the airport
Stayed in December 2023
Reviewed: 17 December 2023
Coralys
United StatesN/A
Old charm with real keys instead of cards.
Stayed in November 2023
Reviewed: 17 December 2023
Sal
United StatesClose to railway station. Pleasant old-fashion accommodations. Great breakfast buffet.
Stayed in December 2023
Reviewed: 15 December 2023
Werner
Ireland-
This hotel is located in a remarkably quiet and apparently safe side street only meters away from the main railway station. And within easy walking distance of all the main city centre sights and museums, Most of the furnishings and decorations appear to be still original wood from the 19th century palace which ensures a great atmosphere. The staff is extraordinarily friendly and helpful, especially at reception.
Stayed in November 2023
Reviewed: 11 December 2023
James
IrelandExcellent location. Clean. Wi-Fi god. Good breakfast.
Stayed in December 2023
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