Via Fiume 12, 50123 Florence, Italy
#197 of 372 hotels in Florence
Guests' ChoiceBased on 694 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Michael
IrelandRoom dark - window low and facing a wall. Room needed maintenance - bathroom door did not fully shut; wardrobe doors did not fit properly; window blew open in storm as fasten did not engage properly; gap between window leaves visible and let in draught. Very limited electric outlets. Poor choice of breakfast fruit - only pre-chopped largely apple mix with watery syrup every day. Water warm but not hot - almost cold in shower on last day. Tea and coffee in room not replenished daily - had to ask reception.
Location near station yet accessible to city. Quiet. Room adequate size with good facilities. Clean. Staff generally good Generally good breakfast except very limited fruit.
Stayed in April 2024
Reviewed: April 18, 2024
Murray
United KingdomNot many power points in room. The Albani seems to cater for group tours, so breakfast service is a little chaotic when one of these groups is staying at the hotel. Soundproofing leaves a lot to be desired, could clearly hear guests in other rooms talking, taking showers, slamming doors etc.
Really friendly and helpful staff. Within a few minutes walk of all Florence’s main tourist attractions, and a couple of minutes from Florence SMN rail station. Good Wi-Fi. Our room was comfortable, in a reasonable condition, and tastefully decorated.
Stayed in April 2024
Reviewed: April 15, 2024
Mikayla
AustraliaThere was no shower in our room, just bath. Took long to fill up. The air con didn’t work the greatest either so we had to have it going 24/7.
Good location, walking distance to train station, staff very helpful. Good breakfast included.
Stayed in April 2024
Reviewed: April 11, 2024
Anja
CroatiaSome staff were really helpful and some were just rude. There was a moldy smell in the breakfast room and breakfast was probably the worst I have had in Italy ever.
The room was clean, the beds were comfortable.
Stayed in April 2024
Reviewed: April 9, 2024
Jane
United KingdomShower was quite poor. The hotel is also in a slightly rough area as we witnessed drug dealing/taking in close proximity to the hotel.
Hotel was great, the staff were really helpful, it was clean and really conveniently located for the main attractions as well as tram to/from the airport.
Stayed in April 2024
Reviewed: April 8, 2024
Jillian
ItalyIt was cool out so the temp in the rooms was fine but if it would have been warmer there was no way to control the room temps.
Was not sure what to expect with 5 of us traveling and a "family room" but we lucked out at had 2 rooms! One with a king and pull out couch and another with 2 twins! It was awesome and perfect for my family just arriving from the US. Breakfast was awesome! The front desk staff was warm and friendly especially towards my 5 year old nephew and 8 year old niece.
Stayed in March 2024
Reviewed: April 8, 2024
Celia
SingaporeThe air-conditioning wasn't on the times we were there.
I like the location and that the hotel is in an old building, it retains the nostalgic charm.
Stayed in April 2024
Reviewed: April 4, 2024
Stefan
South AfricaSmall room
Location and helpful staff
Stayed in April 2024
Reviewed: April 2, 2024
Katherine
United States of AmericaNo air conditioning. The windows did open, but there are no screens and the mosquitoes came in.
Beautiful decor. Clean. Location to the train station. Breakfast was good and varied. Staff very accommodating.
Stayed in April 2024
Reviewed: April 1, 2024
Tabea
NorwayVery friendly and helpfull staff. Good breakfast and restaurant. We booked a room for 3 persons and got almost a suite with 2 roomparts :) very comfortable and nice.
Stayed in March 2024
Reviewed: March 28, 2024
Masson
CanadaRoom
Stayed in March 2024
Reviewed: March 23, 2024
Mariano
United States of AmericaBathroom
Breakfast
Stayed in March 2024
Reviewed: March 20, 2024
Georgios
GreeceRoom sound insulation was not effective, I could hear the neighbours and cleaning services carrying cleaning works in neighbouring rooms. Breakfast was mediocre, not a lot of choice in fresh food, mostly consisting of sweets and american style breakfast.
Room facilities and amenities, hotel location. Staff were polite and helpful.
Stayed in March 2024
Reviewed: March 18, 2024
Mary
United States of AmericaCan't think of anything. It was all very good!
The ease of checking in and out. The staff was always ready to serve us. We enjoyed the breakfast. The location was good and was about a 10 to 15 minute walk to popular spots.
Stayed in March 2024
Reviewed: March 14, 2024
Rachel
United KingdomMy mother was very badly bitten during the night. Unsure if this was something already in the room or mosquitos/flies coming in the window, a net curtain at the windows could help with this.
The hotel is ideally located, a few minutes walk from the train station and within 10-15 minutes from all the major sites. Our room was spacious with a balcony and plenty of storage. The breakfast was excellent.
Stayed in March 2024
Reviewed: March 7, 2024
Rozy
United KingdomThe temperature in the room couldn’t be controlled with the thermometer - it was either switch on or turn off. Our room was slightly warm at night - not an issue if one likes it warm but I would prefer it to be cooler. Apart from this, we have no issues at all. Everything seemed to be working in order.
Great location, 5 minutes walk from Florence SM train station. Room was spacious, complete with all facilities. Bathroom too was spacious, complete with bidet. Ou room was at the back of the main road and it was quiet at night. Bed was comfy. Our stay came with breakfast and it was delicious.
Stayed in March 2024
Reviewed: March 6, 2024
Rozy
United KingdomThere is nothing that we did not like about this hotel
5 minutes walk from Florence SM train station, rooms were spacious and comfy bed. Tea/coffee facilities provided and the big bathroom. Our rooms came with breakfast and it was delicious
Stayed in March 2024
Reviewed: March 5, 2024
Yuko
United KingdomN/A
Good location
Stayed in February 2024
Reviewed: February 24, 2024
Peter
United KingdomI found the light switches confusing!! Once I set off an alarm by mistake because I pressed the wrong switch.
This is a hotel of the old school - wood panelling, large rooms, keys to open the doors that you leave at reception when you go out, windows that open. I found it very comfortable and felt like an aristocrat staying there. But if you like everything hi-tech, it may not be for you. A particular pleasure was different thicknesses of pillow and more than one layer of bedding, so one could adjust to taste. The room thermostat also actually worked. Most hotels give you one pillow thickness, one duvet and set the room temperature at sub-tropical. I liked being able to choose at this place.
Stayed in February 2024
Reviewed: February 21, 2024
Pritesh
IndiaWifi was really bad in our room.
Staff was very helpful The location was excellent..Just 5 mins wlak from train station Breakfast was superb and good service b the staff of the hotel
Stayed in February 2024
Reviewed: February 20, 2024
Jonathan
United States of AmericaParking situation is very bad for people that need cars before 7:30. Made us late for work and luckily we took rental car back before we flew out otherwise would have been big issue.
Location and hotel is great.
Stayed in February 2024
Reviewed: February 20, 2024
Rocio
SpainA bar at the premises would have been nice
Very nice hotel, beautiful and with great attention to detail
Stayed in February 2024
Reviewed: February 12, 2024
Pauline
SpainVery close to station but tucked away
Stayed in February 2024
Reviewed: February 6, 2024
Chris
United Kingdomroom and bed was comfortable and quiet. food at breakfast was varied and lovely. the location of the hotel was ideal to be able to walk to most of the places in florence we wanted to visit- very close to the station as well- without that being a noise factor- which was ideal for visiting pisa and siena.
Stayed in February 2024
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