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Via degli Angeli 23, 55100 Lucca, Italy
17 April 2016
눉The staff at reception seem to change hourly! Our room was dirty when we checked in and even though the man on reception offered to quickly clean it we wanted to.unpack and go to bed. It should have been checked before we arrived. The rooms, especially the bathroom hadn't been thoroughly cleaned for a very long time. On 2 different occasions the cleaner was extremely rude to me and most of the staff weren't friendly at all.
눇Orange juicer and veg juicer at breakfast
11 April 2016
눇The entire experience at the Hotel was excellent. The staff were extraordinarily helpful and friendly. The building and furnishings were first-rate. The location was perfect for a city break.
2 April 2016
눉Some staff weren't friendly at reception, not an easy access by car in the old town, private garage is nearby and costs 15 Euros a day, only 1 key, no English channel on TV, bed not so comfortable, high price for what you get in the room, not a real 4 star hotel or B&B, no tea/coffee facility in the room
눇In the middle of the old town, easy access by foot to the monuments, shops and restaurants, new room (but strong smell of paint), large bathroom with jacuzzi bath and separate shower, nice painting in the room, nice breakfast choice and setting, good wifi signal, dog friendly hotel.
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