Via Roma 111, 90133 Palermo, Italy
#43 of 91 hotels in Palermo
Guests' ChoiceBased on 191 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
9.1
Value for money
8.1
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Donna
United States of AmericaConstruction work happening. Not their fault, but it impacted my visit.
Location was perfect for Palermo sightseeing. Just a short distance from the train station. Clean, comfortable and great breakfast. The only reason it didn’t get a 10 from me is because the elevator was being replaced and the roof terrace was being re-tiled, so seven flights of stairs to breakfast and no access to the best view in Palermo. The elevator was finished the day we left, so no worries for your party, but this review is for MY stay. I highly recommend and will return.
Stayed in March 2024
Reviewed: March 18, 2024
Helen
AustraliaIt was a bit difficult to find your way out of the rooms. Maybe more signs would be helpful.
Location was good with close proximity to the train station. Staff were excellent even offering us a different hotel as their lift was being upgraded snd our room was on the fifth floor. Laundry close by as well.
Stayed in March 2024
Reviewed: December 17, 2023
Michael
United States of AmericaLate night noise from street activity. Can’t do much about that. If I go to Palermo on another trip I’d try a room off the Main Street.
Breakfast was good. Roof terrace was excellent.
Stayed in November 2023
Reviewed: November 27, 2023
Teresa
PortugalA very central but somewhat noisy street.
good hotel, central, friendly staff. excellent breakfast and a wonderful view from the roof top.
Stayed in November 2023
Reviewed: November 10, 2023
Nigel
United KingdomGood location and staff. Amazing views from the roof breakfast balcony.
Stayed in August 2023
Reviewed: November 2, 2023
Walter
United States of AmericaBathroom was small, especially shower.
Room was comfortable, and quiet.
Stayed in October 2023
Reviewed: October 29, 2023
Derek
United KingdomLovely helpful people.
Stayed in September 2023
Reviewed: October 16, 2023
Jennifer
United States of AmericaThe breakfast was great. The view is incredible!
Stayed in October 2023
Reviewed: October 6, 2023
Eva
SloveniaThe room was looking to the what i undertood is the main car street of Palermo, so thre was a lot of noise from the cars and people.
the room had a great view and it was spacious. The terrasse where the breakfast is served is very nice, the breakfast was good
Stayed in August 2023
Reviewed: September 30, 2023
Theresa
United States of AmericaThe bed was too hard. I would prefer a nicer bed. Size of bed was good just too hard of a mattress.
Nice clean room in great neighborhood.
Stayed in September 2023
Reviewed: September 23, 2023
Susie
United KingdomAMAZING rooftop, fantastic breakfast, worth staying here just for this, everything else fairly good but totally worth booking for the sunset cocktails on the roof, such amazing views!
Stayed in August 2023
Reviewed: September 21, 2023
Feyza
Turkeyno parking place
rooftop restaurant,location
Stayed in September 2023
Reviewed: September 18, 2023
Marie
SwitzerlandAir conditioner struggled
Location and breakfast terrace
Stayed in July 2023
Reviewed: September 11, 2023
Anita
AustraliaTiny dim room which smelt of bleach
Location as it was walking distance to Palermo station. Our room was small, no room to lie two suitcases on the floor and room was very dim. The view from the rooftop where breakfast was served was amazing. Walking distance to all sights and restaurants
Stayed in August 2023
Reviewed: September 9, 2023
Jackie
United KingdomStaff were a little surly on reception . The lift was very snug which my husband struggled with as he is claustrophobic
Great location, huge room comfortable and clean. Rooftop terrace was wonderful The dinner at the roof top restaurant was wonderful with excellent service
Stayed in September 2023
Reviewed: August 30, 2023
Eilish
United States of AmericaThe room had no view and was quite small. If you want to have dinner on the roof be sure to make a reservation beforehand.
Our room was simple but had everything we needed. The real shining star of the hotel is the rooftop view for breakfast, drinks, or dinner. The location is excellent and we felt so safe staying here.
Stayed in August 2023
Reviewed: August 5, 2023
Charlotte
DenmarkHave no complaints.
The location was perfect, the service level, the roof terasse for breakfast and dinner, the urgency of repair when I needed help for the shower - all was great. Will I be back? Definitely 👍😊
Stayed in August 2023
Reviewed: August 1, 2023
Alan
United KingdomParking
Location
Stayed in July 2023
Reviewed: July 31, 2023
Sax
United States of AmericaRooftop view of the city and location to old town
Stayed in July 2023
Reviewed: July 30, 2023
Mary
United States of AmericaBeware, the old fashioned elevator is tiny and the staircase is long and windy. This may be a problem for older or larger people (or those traveling with large suitcases). The hotel only provides one key per room, which can be problematic when you are with a group and want to separate (you need the key to operate electricity in the room, to enter the hallways at night, as well as to get into the room). The fitness room is small and can only be used certain hours, has decent squat rack and weights (no cardio).
Well located hotel for exploring sites and markets. It’s an old building with a lot of charm as well as a few updated features. The rooftop bar/restaurant makes staying at Ambasciatore worth it. Views of the city are great and the atmosphere is very inviting. Lovely continental breakfast as well.
Stayed in July 2023
Reviewed: July 27, 2023
Lisa
AustraliaSometimes at peak times the elevator has a queue as rooftop bar uses it. Aperitivo especially busy.
Good location and helpful staff. Breakfast rooftop and restaurant beautiful. Food at dinner very nice and staff helpful.
Stayed in July 2023
Reviewed: July 26, 2023
Baris
United KingdomThe bathroom and doccia were very uncomfortable. No pressure of water. Our room was on the 5th floor on the way to breakfast so from 7 a.m we were awake. The isolation of the door was not good. The air condition was not functional as the remote control was not working.
The view where we had breakfast. Staff were smiling always. They also allowed us to check out late.
Stayed in July 2023
Reviewed: July 25, 2023
Stephan
United States of AmericaAll good!
It’s very well located, super friendly staff and the rooftop is great for drinks! It’s not luxurious but value for money is excellent!
Stayed in July 2023
Reviewed: July 25, 2023
Rosalind
United States of AmericaRoom was small
Location
Stayed in June 2023
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