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  5. Reviews of Hotel Ambasciatori

Reviews of Hotel Ambasciatori This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Roma 111, 90133 Palermo, Italy

#43 of 91 hotels in Palermo

Guests' Choice

Review Score

Based on 191 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Perfect location in Palermo
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction work happening. Not their fault, but it impacted my visit.

    Location was perfect for Palermo sightseeing. Just a short distance from the train station. Clean, comfortable and great breakfast. The only reason it didn’t get a 10 from me is because the elevator was being replaced and the roof terrace was being re-tiled, so seven flights of stairs to breakfast and no access to the best view in Palermo. The elevator was finished the day we left, so no worries for your party, but this review is for MY stay. I highly recommend and will return.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good hotel. Very central and excellent staff.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit difficult to find your way out of the rooms. Maybe more signs would be helpful.

    Location was good with close proximity to the train station. Staff were excellent even offering us a different hotel as their lift was being upgraded snd our room was on the fifth floor. Laundry close by as well.

    Stayed in March 2024

  • Reviewed: December 17, 2023

    8.0
    Excellent location and staff. Rooftop terrace for breakfast and drinks at night another Strong poin
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Late night noise from street activity. Can’t do much about that. If I go to Palermo on another trip I’d try a room off the Main Street.

    Breakfast was good. Roof terrace was excellent.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    A very central but somewhat noisy street.

    good hotel, central, friendly staff. excellent breakfast and a wonderful view from the roof top.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    8.0
    Very comfortable, super location.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    Good location and staff. Amazing views from the roof breakfast balcony.

    Stayed in August 2023

  • Reviewed: November 2, 2023

    7.0
    Nice stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Bathroom was small, especially shower.

    Room was comfortable, and quiet.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    9.0
    Lovely place to see Palermo.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely helpful people.

    Stayed in September 2023

  • Reviewed: October 16, 2023

    8.0
    I had an excellent stay. The restaurant was wonderful for dinner. Highly recommend!
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great. The view is incredible!

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Nice but noisy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The room was looking to the what i undertood is the main car street of Palermo, so thre was a lot of noise from the cars and people.

    the room had a great view and it was spacious. The terrasse where the breakfast is served is very nice, the breakfast was good

    Stayed in August 2023

  • Reviewed: September 30, 2023

    9.0
    Nice stay in Palermo
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was too hard. I would prefer a nicer bed. Size of bed was good just too hard of a mattress.

    Nice clean room in great neighborhood.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    AMAZING rooftop, fantastic breakfast, worth staying here just for this, everything else fairly good but totally worth booking for the sunset cocktails on the roof, such amazing views!

    Stayed in August 2023

  • Reviewed: September 21, 2023

    8.0
    exceptional rooftop restaurant,good location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    no parking place

    rooftop restaurant,location

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Air conditioner struggled

    Location and breakfast terrace

    Stayed in July 2023

  • Reviewed: September 11, 2023

    8.0
    Amazing rooftop view
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tiny dim room which smelt of bleach

    Location as it was walking distance to Palermo station. Our room was small, no room to lie two suitcases on the floor and room was very dim. The view from the rooftop where breakfast was served was amazing. Walking distance to all sights and restaurants

    Stayed in August 2023

  • Reviewed: September 9, 2023

    8.0
    Brilliant city , great hotel , would recommend
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were a little surly on reception . The lift was very snug which my husband struggled with as he is claustrophobic

    Great location, huge room comfortable and clean. Rooftop terrace was wonderful The dinner at the roof top restaurant was wonderful with excellent service

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Great location and the best rooftop view of Palermo you could imagine!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The room had no view and was quite small. If you want to have dinner on the roof be sure to make a reservation beforehand.

    Our room was simple but had everything we needed. The real shining star of the hotel is the rooftop view for breakfast, drinks, or dinner. The location is excellent and we felt so safe staying here.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Will I be back? Absolutely, all perfect!
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Have no complaints.

    The location was perfect, the service level, the roof terasse for breakfast and dinner, the urgency of repair when I needed help for the shower - all was great. Will I be back? Definitely 👍😊

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking

    Location

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooftop view of the city and location to old town

    Stayed in July 2023

  • Reviewed: July 30, 2023

    7.0
    Lovely old-timey European hotel with amazing rooftop restaurant and good location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Beware, the old fashioned elevator is tiny and the staircase is long and windy. This may be a problem for older or larger people (or those traveling with large suitcases). The hotel only provides one key per room, which can be problematic when you are with a group and want to separate (you need the key to operate electricity in the room, to enter the hallways at night, as well as to get into the room). The fitness room is small and can only be used certain hours, has decent squat rack and weights (no cardio).

    Well located hotel for exploring sites and markets. It’s an old building with a lot of charm as well as a few updated features. The rooftop bar/restaurant makes staying at Ambasciatore worth it. Views of the city are great and the atmosphere is very inviting. Lovely continental breakfast as well.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Lovely location and rooftop
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sometimes at peak times the elevator has a queue as rooftop bar uses it. Aperitivo especially busy.

    Good location and helpful staff. Breakfast rooftop and restaurant beautiful. Food at dinner very nice and staff helpful.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom and doccia were very uncomfortable. No pressure of water. Our room was on the 5th floor on the way to breakfast so from 7 a.m we were awake. The isolation of the door was not good. The air condition was not functional as the remote control was not working.

    The view where we had breakfast. Staff were smiling always. They also allowed us to check out late.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    Really nice, I’d recommend it!
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good!

    It’s very well located, super friendly staff and the rooftop is great for drinks! It’s not luxurious but value for money is excellent!

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Love Sicily and where we were staying would have liked a larger room.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was small

    Location

    Stayed in June 2023

Showing 1 - 25

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