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Calle Coppo 4320, San Marco, 30124 Venice, Italy
15 August 2016
눉There wasn't always someone at the front desk...it was actually rare to see someone there, so when we needed to check out no one was there to help us. The phone in the room called down to an empty front desk, the phone number of the hotel rang and rang with no place to leave a message. We were forced to wait til morning, when the breakfast server couldn't speak any English and was not able to check us out. We had to catch a plane, so we left and our card was charged accordingly.
눇Excellent location! Nice rooms.
13 August 2016
눇It took us only 10 minutes to get to this typically Venetian hotel from Rialto vaporetto stop. We have been met with a very warm welcome from the staff and were led to our rooms. As a family we have been offered two neighbouring rooms on the first floor which was very kind. The rooms were clean and charming equipped with traditional furniture. The beds were comfortable and airconditioning sufficient. Free wi-fi was a real help and the service was good. The breakfast was basic but their coffee was delicious. The staff was always very friendly and helpful. Antica Casa Coppo is only 10 min walk from San Marco square and a small supermarket is only a few steps away. I can certainly recommend this hotel for those who want to spend a few charming days in Venice.
13 August 2016
눉we paid the bill for two nights in advance ,without knowing there is nobody can be reached in the hotel when we arrive late in the evening.failed to made more than ten calls to contact the hotel . you don't have the right to cancelled the booking without warning guest ! there is no service at all .staff is not friendly and chase us out which has been agreed to stay one hour longer in the second day..
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