Via Martelli 8, Duomo, 50129 Florence, Italy
#302 of 658 B&Bs and inns in Florence
Guests' ChoiceBased on 1466 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.5
Staff
9.2
Value for money
8.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Inna
United States of AmericaConsidering the location it’s probably expected but the street noice was quite loud, but it would get better after around mindnight. There was also some construction going on upstairs that added additional noice.
Location was excellent - so close to everything from the train station to all the galleries and main attractions. Rooms were super clean and maintained daily as well - for me it was important. The bathroom is a bit small but manageable. Front desk service was great as well.
Stayed in April 2024
Reviewed: April 23, 2024
Etenesh
United States of AmericaNothing
Best location ; walking distance to the Duomo; cafes; restaurants and activities.
Stayed in April 2024
Reviewed: April 21, 2024
Loyalty
United States of AmericaNothing!!
Location was fabulous!!! Very comfortable, clean-would definitely stay again.
Stayed in April 2024
Reviewed: April 19, 2024
Bikram
AustraliaLack of view however it was not a deal breaker at all.
The location was amazing and the staff were helpful, present and had a smile on their face.
Stayed in April 2024
Reviewed: April 19, 2024
Julie
United States of AmericaBasic in many ways.
The location was exceptional for a 24 hour stay
Stayed in March 2024
Reviewed: April 19, 2024
Deb
United States of AmericaPerfect location, very helpful staff and a large room with lovely windows. The breakfast buffet at their partner restaurant was perfect with many choices and excellent coffee to start your day. I will definitely stay here again on my next trip to Florence!
Stayed in March 2024
Reviewed: April 18, 2024
Leonardo
BrazilNothing.
Everything. The staff are kind and gave us many tips about the city, like places to go, best restaurants and the best ice creams. The location is excellent.
Stayed in April 2024
Reviewed: April 17, 2024
Maree
AustraliaEverything, being right in the centre was amazing. The city is very beautiful and very clean . We loved every minute of our stay
Stayed in April 2024
Reviewed: April 14, 2024
Manushak
Armenia1. The light, it was a bit dark in the apartment 2. Too crowded during the check-in
The location Number of beds and rooms Service Elevator and storage room
Stayed in March 2024
Reviewed: April 12, 2024
İpek
TurkeyThe elevator was too narrow but it is a plus of course in an old building.
The location was great, the room was clean and includes all you need. The water and little biscuits were also a nice surprise.
Stayed in April 2024
Reviewed: April 11, 2024
Sundar
United States of AmericaPoor Wi-Fi connection inside the room. One has to come out or open the window to browse the internet TV remote didn’t work in both the rooms
Very near to attractions: spacious and comfortable; house keeping was very good
Stayed in April 2024
Reviewed: April 11, 2024
Carla
United States of AmericaNot having a breakfast included
The room was very comfortable, beds were amazing! The location was excellent! The shower was out of this world with jets on the sides!
Stayed in April 2024
Reviewed: April 11, 2024
Theresa
United KingdomNothing to really dislike
Great location and good price for somewhere so central. Was in florentine house and we enjoyed watching the people outside getting ready for their day in the morning before heading out ourselves.
Stayed in April 2024
Reviewed: April 9, 2024
Angela
United KingdomThe entrance was a little difficult to find.
Excellent location and comfortable beds. Large window with Juliet balcony where we could watch the world go by but with very effective double glazing which shut out most of the street noise when closed.
Stayed in April 2024
Reviewed: April 7, 2024
Laureano
SpainNothing
Everything was perfect. The staff, the location, the comfort of the apartment. The breakfast in the nearby restaurant…I definitely will return.
Stayed in April 2024
Reviewed: April 5, 2024
Jennifer
SpainAmazing location, rooms were very nice, clean and comfortable, as well as modern. Clearly a secure place, so we felt very at ease. Great service staff as well.
Stayed in April 2024
Reviewed: April 2, 2024
Gary
United States of AmericaEveryone was very accomodating and we didnt realize how close to the Duomo we really would be. We will be back. I even loved the color of our room, purple!
Stayed in April 2024
Reviewed: April 1, 2024
Huang
United States of AmericaNone
Convenient to key tourist points; rooms are clean; staff are friendly
Stayed in March 2024
Reviewed: March 31, 2024
Krunal
United States of AmericaWhen you enter to the property there is a very awful smell for the first couple of floors
It was in the heart of Florence and location was exquisite
Stayed in March 2024
Reviewed: March 31, 2024
Cristina
United KingdomN/A
Spacious and clean room in excellent location
Stayed in March 2024
Reviewed: March 30, 2024
Atahan
TurkeyA little bit high price
İt has a very close location history sites. İts in central location. The location and interior design of the house make you feel like you're part of history too. The staff's approach was very good. The room layout and cleanliness were excellent. We were very satisfied. It's recommended for accommodation.
Stayed in March 2024
Reviewed: March 28, 2024
Elizabeth
AustraliaDecor was a little haphazard
Fabulous location and exceptionally friendly and helpful staff
Stayed in March 2024
Reviewed: March 24, 2024
Sharon
CanadaThe noisy street traffic in the wee hours of the morning.
Location, location, location! Steps away from all the historical sites.
Stayed in March 2024
Reviewed: March 23, 2024
海天遊蹤
United States of AmericaIt's busy street with tourists outside the building. And the city cleaning crews might be noisy in the early morning. however, we did still sleep well.
It's a very close walk to all attractions and Central Market. If we get tired, we can return to our room anytime. A lift is a plus. And the parking garage is nearby. Taking a short walk to Breakfast location is not bad, especially in the early morning hours you can take pictures of Duomo and Baptistry without tourists. We'd definitely come back if visited Florence again.
Stayed in March 2024
Molde, Norway
Nova Levante, Italy
Denver, USA
Bonito, Brazil
Juan-les-Pins, France
Jeddah, Saudi Arabia
Sierra Nevada, Spain
Perissa, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content