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San Marco 1243, San Marco, 30124 Venice, Italy
October 20, 2015
눉That my booking was almost cancelled while I was in transit travelling due to a credit card expiring at a date close to travelling. Hot water was only available in the early morning and late evening. Poor internet in the room
October 17, 2015
눉The room was supposed to be ready at noon, we waited till 2 p.m.in the lobby. I got a room under the roof and had to climb up stairs. It was not the room promised in the picture. The front desk was rather a snippy girl.
October 19, 2015
눉Put into a normal double room at the darkest room in the hotel tiny room 1 small chair when we had booked a Junior suite. When asked if we were happy we told them that this was not the room type we had booked and showed them the picture of what we had booked.then staff proceeded to tell us that they were doing us a big favour by transferring us to the new upgraded rooms these where the junior suites that I had booked on Booking.com. Not happy, watch out!!!!!
눇loved the location close to everything. junior suite comfortable.
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