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  5. Reviews of B&B Il Balconcino a Santa Chiara

Reviews of B&B Il Balconcino a Santa Chiara

7, Vico III Cisterna dell'Olio, Naples Historic Center, 80134 Naples, Italy

#1106 of 2,181 B&Bs and inns in Naples

Guests' Choice

Review Score

Based on 45 B&B reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 5, 2023

    10
    Overall, fabulous!
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The exterior & hallway are sketchy, but this is old, OLD Naples, so not unexpected! Once you get into the room, the short trip from alley to door to upstairs is forgotten. It didn’t bother us at all, though my husband who is 75 had an issue with the luggage and the stairs being so steep & tight. Meet-Greet location could be better explained. We had a driver who had to speak with someone twice to get to the location. We would never have been able to do it! It caused a bit of anxiety for me. I would suggest Piazza Jesu del Nuovo as a perfect drop-off/pick up location. At least from a guest perspective. The apt is only steps away! Providing guests with very specific instructions to give to a driver would be super helpful and maybe alleviate a little potential anxiety.

    Close to everything!! Location can’t be beat. The apartment was very well appointed and we lacked for nothing. Hot water, YES!! Plenty closet space. Comfortable bed, good bathroom! The host was friendly & responsive. Arranged our transportation back to Napoli Centrale. Help with the luggage up steep stairs upon arrival was VERY helpful! Bravo e grazie! My husband who initially balked at the gritty entrance ended up loving our stay here! And we fell absolutely in love with Naples & the friendly inhabitants.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 5 nights

    The street is noisy but it’s a center:)

    The location is perfect. The communication with the host was good.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    9.0
    A great little place in a lively area of Naples.
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night

    The place was a bit tough to find, but luckily the host helped us out. The room might be noisy, depending on the other guests in the BNB.

    Nice location in the historic part of Naples. Step out into the street and straight into an abundance of shops, bakeries and landmarks. The host was friendly and helpful and the room was cosy and had all the necessities.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    8.0
    Very good!
    • Leisure trip
    • Group
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Appartment clean, perfect for a stay in the city center.

    Stayed in August 2023

  • Reviewed: July 4, 2023

    8.0
    Amazing location, friendly staff. The alley & entrance needs a bit of cleanup
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    The value for money was a bit out of balance. The alley and rickety entrance are authentic but also somewhat dirty and unwelcoming.

    The location was amazing and the hostess was very friendly.

    Stayed in June 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much to complain about but a couple of things to note. We arrived late at night after a delayed flight and the place is not too obvious to find, no sign as far as we could see and no proper reception or anything, just rooms. So do check exact location and directions before you arrive and hook up with your host in advance. Luckily Lorenzo kept in touch and was looking out for us as we wandered up what seemed like a dark alley at about midnight in the old town, thank you Lorenzo....The entrance is on a bit of a New York type back alley!! Remember this is the old town of Naples!!! Once inside up the stairs it was absolutely fine. Breakfast was a coffee and a pastry in the cafe below. Fine for us. Fourth bed was a little small and might not have been great for a full sized adult. My younger teenager is a wee guy, it was fine for him.

    Great location, heart of old town, close to everything buzzing the whole time, decent, comfortable and exceptionally clean room and a good size even with two adults and two teenagers. Had basic cooking facilities. The host was helpful and friendly and waited for our late arrival, gave useful recommendations. Room had good air con which was essential in July. We closed up and could not hear the very noisy street outside. However it's really noisy most of the time so if you want peace, look elsewhere or avoid Naples altogether! Cute wee balcony was a bonus. We thoroughly enjoyed our stay and would return.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    10
    It was a wonderful stay.
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    The location is perfect and central to everything. It’s walkable to all transport and many sites. Our host was friendly and helpful.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    8.0
    perfect location. great host, nice 2 bedroom unit for small families
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    terrific location! the place was perfect for myself and my sons, and we were all able to spread out and enjoy. the host was fantastic and very responsive. also helped the team spoke English!

    Stayed in June 2023

  • Reviewed: May 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect, but keep in mind you have to go up two levels by stairs.

    Amazing location and a spacious, clean and comfortable room. Lorenzo went out of his way to make us feel at home.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    9.0
    great stay and great value
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    the location and the cleanness, the host is very responsive and answered all my questions promptly. On the last day we requested to postpone the checkout time by one hour and the host was very helpful.

    great location, very clean, large size rooms (we had a suite)

    Stayed in May 2023

  • Reviewed: May 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Perfectly located in the middle of the old historical center of Napoli. Lorenzo, the owner is very friendly, he speaks english really well and is very organised. He suggested us some places to go and were goos suggestions. The apartment is clean and nicely done. The cleaning lady was as well very nice and friendly and asked if we needed something. We definitely reccomend it!

    Stayed in May 2023

  • Reviewed: April 19, 2023

    10
    Location, location, location!!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    We knew in advance that the property is in an old building with very hard to climb stairs and a bit cumbersome in terms of getting in and out. Also, it’s on a main street , and the folks in the city love to party!!

    Spotlessly clean, all the amenities one could ask for!

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    This is not Lorenzo's fault, but I realized after checking in that I should have checked if the property had an elevator. I was traveling with an older relative and the three flights to the room were a bit much for her.

    The location was incredible; it was very convenient to be right in the historic center. The room was clean and comfortable, and Lorenzo was very helpful.

    Stayed in March 2023

  • Reviewed: March 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was not comfortable

    The location of the accommodation is perfect The host was so friendly and supportive. He recommended us many places. The appartment was clean and well equipped.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    The location was great. The rooms are large, comfortable, and clean. It is within walking distance to everything. Our host, Lorenzo, was very nice and helpful.

    Stayed in February 2023

  • Reviewed: December 22, 2022

    10
    Amazing stay in an amazing B&B
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Excellent location very close to everything specially the very popular streets Via Toledo and Spaccanapoli. Spacious appartement very well maintained, very well equipped and very clean. Peaceful sleeping as beds are perfectly comfortable and no disturbing noise Kitchen very well equipped with all you need. Amazing Wi-Fi. Lorenzo, the manager, is extremely helpful and always available anytime even in early morning to provide any service you request. He was waiting for our arrival after midnight knowing that check-in after midnight for free is extremely rare in Naples.

    Stayed in December 2022

  • Reviewed: October 21, 2022

    10
    An amazing host and the location in the heart of Naples.
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The host Lorenzo and location.

    Stayed in October 2022

  • Reviewed: September 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Excellent location. Easy to walk everywhere. Clean and big room, with a balcony towards the square and lively street. Helpful host. Top place for true Napolitan experience.

    Stayed in September 2022

  • Reviewed: September 3, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 3 nights

    The noise coming from the street all night long.

    Very good location at Jesu Nuovo. Room was exactly what we needed. Italian breakfast (pasticceria and cofee) at the bar downstairs. Lorenzo and Alex gave us a lot of tips and usefull informations about the city.

    Stayed in August 2022

  • Reviewed: August 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 3 nights

    nothing! everything was excellent :)

    amazing location and comfortable beds! facilities were just what we needed - particularly the fridge! Really communicative host who allowed us to store our luggage on our last day and answered all our questions! highly recommend!

    Stayed in July 2022

  • Reviewed: August 13, 2022

    10
    Excellent!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed had only sheets and no blanket. Probably because of the high temperatures outside in august, but it was not hot at all in the room with air conditioner working, so it would have been more comfortable to have a blanket.

    Excellent location to walk around and go sightseeing. The streets around the place are really buzy and full of life in a good way. The staff was really helpful and nice. Room had everything we needed for our stay, the kitchen turned out to be really comfortable to have. Room was clean and looked nice. The air conditioner did a good job so the room temperature was nice even when it was 30 degrees outside. For breakfast you get a croissant and coffee from a cafe in the same building - was really tasty and nice. We recommend this place!

    Stayed in August 2022

  • Reviewed: July 31, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    Great location and the property manager was very responsive

    Stayed in July 2022

  • Reviewed: June 29, 2022

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing. Perhaps a small micro oven would be useful but it is only a suggestion.

    Large well decorated room. Wonderful large bed. Location could not be better. The kitchen was so useful

    Stayed in June 2022

  • Reviewed: June 23, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was wonderful at this place. And the host Lorenzo made sure we have everything we need and we don't miss anything, he was also very helpful with suggestions what to see and try in the city

    Stayed in June 2022

Showing 1 - 25

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