Reviews of Best Western Premier CHC Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Enrico Albareto 15, 16153 Genoa, Italy
#30 of 93 hotels in Genoa
Guests' ChoiceReview Score
Based on 476 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
7.7
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Facilities
8.5
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Staff
8.8
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Value for money
8.1
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Free WiFi
8.3
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Reviewed: April 2, 2024
Yushundra
United States of America1 review8.0“Way better than the dusty moldy hotel the airline put us in at first.”- • Leisure trip
- • Group
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Smoking in the restaurant area or at least the smell of cigarettes smoke and the bathtub. It was so high I was afraid I would slip climbing out of it. Also the shuttle didn’t run very early but it might be a reason for that.
We like the cleanliness of the hotel. It was some minor maintenance that needs to be fixed but overall it was a nice clean room.
Stayed in April 2024
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Reviewed: March 25, 2024
Daniel
Israel31 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Only 1 coffee machine in the dining room The lights in the room was not enough.
The room was big
Stayed in March 2024
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Reviewed: March 17, 2024
Gosia
Poland49 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Standard Double Room with Two Single Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Noisy neighbours (you hear everything because there are closed doors between rooms)
Hotel is nice and clean.
Stayed in March 2024
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Reviewed: February 12, 2024
Ümit
Turkey8 Reviews8.0Very Good- • Travelers with friends
- • Standard Double Room with Two Single Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The staff and the hotel is clean
Stayed in February 2024
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Reviewed: December 28, 2023
Zvetlana
Malta8 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Single Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The dinner at the hotel could be better, for the money paid we expected better dinner.
Spacious rooms, very comfortable beds, pet friendly hotel. They even allowed our dog in the restaurant. Parking accessible even through the hotel, but there is a fee is 16eu per night for the parking. Clean hotel. Exceptional Breakfast. I would highly recommend this hotel.
Stayed in December 2023
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Reviewed: December 27, 2023
Greet
Belgium6 Reviews13 helpful votes7.0“Great value for stay”- • Leisure trip
- • Group
- • Queen Room with Queen Bed - Disability Access/Non-Smoking
- • Stayed 4 nights
We did book accessible rooms and did choose the hotel especially for this reason. Unfortunately upon arrival we only had 1 accessible room in stead of the 4 we have asked. They were helpful coming up with solutions, in the end we've managed to make the standard rooms work for us. But best to give a call in advance to confirm the accessible rooms after booking.
Hotel staff was really friendly and willing to search for solutions if needed. Breakfast was good, there were many options and quality of the food was good too. We also had one lunch in the hotel and this was also very nice!
Stayed in November 2023
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Reviewed: December 26, 2023
Fabio
Italy16 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Family Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location.
Pulizia e standard da 4 stelle.
Stayed in December 2023
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Reviewed: December 9, 2023
Amy
United Kingdom5 Reviews1 helpful vote9.0“Lovely hotel very near to the airport.”- • Leisure trip
- • Couple
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The location is great in terms of the airport, but not very good for anything else. Walking from the train station wasn't ideal, it's more of a place to drive to really. Although very close to the airport I don't think you could walk there, but of course there is a free shuttle bus.
The proximity to the airport is great and the hotel operates a free shuttle bus to get you there. The room was clean and modern, perfect for our needs, which was a place to sleep for one night before flying home 👍
Stayed in October 2023
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Reviewed: December 4, 2023
Mba2000
United Arab Emirates38 Reviews13 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Superior Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
As mentioned its close to the airport which mean around 40 mins by bus to center .
The room size is good , well equipped and comfortable bed. The breakfast was good. Close to the airport 5 min by car.
Stayed in December 2023
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Reviewed: November 29, 2023
Gardner
United Kingdom8 Reviews7.0“Good hotel, let down by the rather alienating ground floor public spaces”- • Leisure trip
- • Couple
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
The downside of the hotel is the lobby and the ground floor public areas, which are stark and not very comfortable or welcoming, with lots of very cold white LED lighting. That doesn't make you want to linger there.
The rooms are great, very modern and comfortable, with good facilities; breakfast is pretty good too; reasonably priced parking as well.
Stayed in November 2023
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Reviewed: November 20, 2023
Eric
Belgium11 Reviews7.0“Rather pricy for an the services rendered.”- • Business trip
- • Solo traveler
- • Superior Queen Room with Queen Bed - Non-Smoking
- • Stayed 3 nights
Restaurant, unfriendly service. No bar to speak of.
Close to airport.
Stayed in November 2023
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Reviewed: October 31, 2023
Jennifer
South Africa13 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Queen Bed - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No coffee creamer or tea...
We've stayed here a few different times, mostly the staff are very friendly. Denise especially!
Stayed in September 2023
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Reviewed: October 29, 2023
Sandro
Australia3 Reviews7.0“Hard to say / it depends if I have my cancellation fee revoked?? - see above comments”- • Leisure trip
- • Solo traveler
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Overall co-ordination with Bookings .com as I some managed to book two rooms without realising that I had two reservations until I checked in and it was too late to cancel without a cancellation fee - the double booking may have occurred at the time of the original booking in May?? And it was complicated process to confirm Hopefully you will reconsider applying the cancellation fee??
Stayed in October 2023
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Reviewed: October 24, 2023
James
United States of America18 Reviews9.0“Good property for short stay e route to airport”- • Leisure trip
- • Family with young children
- • Family Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Did not serve lunch
Location
Stayed in October 2023
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Reviewed: October 22, 2023
Shelley
Australia10 Reviews1 helpful vote9.0“Very nice”- • Leisure trip
- • Solo traveler
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The shower was too tricky to regulate
Very clean and comfy
Stayed in October 2023
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Reviewed: October 4, 2023
Linda
Australia11 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nil
Standard level of service and quality deliver ed by Best Western
Stayed in September 2023
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Reviewed: September 29, 2023
Fulvio
Italy19 Reviews4 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Superior Queen Room with Queen Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast food (poor quality and variety), table not well cleaned and few waiters
Spacious and clean room
Stayed in September 2023
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Reviewed: September 22, 2023
Thales
United Kingdom47 Reviews8 helpful votes8.0“good choice for those flying next day morming”- • Business trip
- • Couple
- • Superior Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
If you want to go to the city, taxi will be expensive. The hotel kitchen was closed around 4pm and I had to order McDonalds for lunch... which is unacceptable for a such brand. Room service is restricted as well.
everything was great, the receptions was very helpful and quick, room was great, nothing to complain. the fact is close to the airport is handful.
Stayed in September 2023
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Reviewed: September 5, 2023
Paula
Ireland3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Triple Room with 1 Queen and 1 Single Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shuttle bus finished at 10.30pm and we had to get a taxi which cost €18
Breakfast was ok but staff were all lovely. Hotel was spotless and it was convenient for the one night we stayed for the airport.
Stayed in September 2023
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Reviewed: September 5, 2023
Salih
Denmark23 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Single Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Really bad breakfast
Good staff
Stayed in September 2023
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Reviewed: August 29, 2023
Mélanie
France2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
Perfect for a one night stay, we stopped there on the way to another destination, we were travelling by car from France to Toscana. Late check-in, parking, quiet...
Stayed in August 2023
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Reviewed: August 22, 2023
Maria
Italy1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Single Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very clean
Stayed in August 2023
-
Reviewed: August 21, 2023
Ionel
Germany1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Queen Room with Queen Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast Not very rich.but ok am
Clean room. Freundlichen Personal
Stayed in August 2023
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Reviewed: August 13, 2023
Jennifer
United Kingdom27 Reviews1 helpful vote9.0“A warm welcome”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Single Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The beds were large, lovely bathroom and delicious breakfast. Staff were kind and welcoming- even at midnight!
Stayed in August 2023
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