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Via Enrico Albareto 15, 16153 Genoa, Italy
3 June 2016
3 June 2016
눇Nice big room. Very good value for money
25 May 2016
눉I did not like service/attitude from hotel Staff : 1. I clearly booked by breakfast (2 Eur per person) over booking.com but hotel manager refused to acknowledge (even when I showed confirmation). Anyway I agreed to pay 5 Eur per person(considering my omission) so as to charge over my Room. But I did not like that we had to have same argument next morning over breskfast table !! 2. Our family was targetted by petty thiefs around City centre(near genova aquarium) as they damaged my car tyre and on pretext of helping tried to loot us. Luckily I got away as I called my car assistance service and alerted police. This was around 10:00 PM. During this time I also called upon hotel desk, but they simply refuse to provide any information. I wanted to send my family back to hotel in hotel shuttle(as safety assurance), but hotel desk refused to oblige. Not a good experience at all.
눇Best western CHC Genova was neat and tidy.
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