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Reviews of UNAHOTELS Galles Milano This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazza Lima 2, Central Station, 20124 Milan, Italy

#130 of 442 hotels in Milan

Guests' Choice

Review Score

Based on 1900 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    9.0
    We would choose this hotel again.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    In my opinion everything was good.

    The staff was always very friendly and helped us and supportet us when we had some questions. The breakfast was very varied and balanced and besides quite reasonable.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Great hotel in a perfect location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and spacious room, lots of toiletries in the bathroom, great location right opposite a metro station and a 10 minute walk to the train station, pool was good and staff were friendly. Good breakfast selection. No noise disturbance. 10 minute metro journey to Duomo. Laundry service if required, coffee machine in the room, shower was great.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Great place, great location, great experience
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    I would suggest to make slippers and bathrobes directly available in the room.

    The swimming pool, the room, the friendliness of the staff at the reception. The terraces above the restaurant offer a wonderful view of Milan's skyline and a great place for a drink.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Really mean reception. We kindly asked reception is there any chance our room to be ready earlier then 2pm. She said that our room will be ready 2pm. We were waiting for a room 2 hours for it. Couple minutes after 2pm we went to ask her is our room ready and she said NO without checking. When we aked other reception, she checked it and gave us the keys. It wasn't good first impression definitely...

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Family with young children
    • Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastically comfortable beds, exceptionally clean, great location (15 minutes walk from Milano Centrale). Lovely selection for breakfast - if it's good weather, don't forget to check out the roof terrace.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Acceptable
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Small room for 4* hotel and it should have been useful to have slippers in the room. Noisy main street and you can feel the vibration when underground trains are passing.

    Location near underground. Diversified breakfast.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    8.0
    it was fine. We were there for just one night.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    terrible pillows

    location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    breakfast, staff

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Just right for a stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing .

    It was a 10min walk from the stn if you know where your going . Nice and clean a nice hotel.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Great city break hotel, close enough to main train station with metro outside but away from business
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s not that I didn’t like it, it was fine but The decor is a little dated but find this a lot in Italy.

    The staff were very welcoming and helpful with information and directions

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Overall good hotel
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room 550 next to chambermaid store with wooden corridor outside. Very noisy room from 07.30 in morning. Otherwise Hotel was good location, friendly staff.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Hotel announces that it provides parking. Nevertheless, not only you have to pay extra for parking your car, but also there was no parking lot available when i arrived. The personnel provided me with a garage near by. This garage, located in via Alessandro Tadino 49 was okeish, although i found a better one a bit further away (dorian parking) for the same price (30 euros per day).

    Breakfast was okay. I was expecting to have prosciutto crudo (e.g., prosciutto di Parma), but it was okay anyway.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Good location. Nice rooms. Good food close by and shopping
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Overall, enjoyed it
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cold swimming pool water, unable to get in sauna or steam room

    Location, facilities, breakfast

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Some staff weren’t helpful, room missed clean, walls very thin.

    Loved the location, some of the staff were really great! Spa area very relaxing

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Stoyan
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A small simple breakfast and/or coffee would be good to be included in the price.

    Great central location, next to a metro station. Friendly staff. Amazing rooftop terrace. Clean hotel, clean rooms with very comfortable bed. Spa zone is good, although the pool's water could be a bit warmer. Overall very good hotel! Definitely recommend!

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Nice hotel for stay in Milan
    • Leisure trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 3 nights

    The location of this hotel is very close to Milano Centrale. Staff is very helpful, they offer very good breakfast.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Perfect for a city break
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 3 nights

    The location is very good, walking distance from Central station and near a metro station. The room was very clean and confortable. We had breakfast included in the price of the room and was quite nice, diversed, everything you need for both adults and children. The hotel also has a pool and spa, and even though it was small, it was perfect to relax after a day of visiting the city.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    A good Hotel for a city break
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, the room had a view to another building that was very close.

    Very well located hotel near the metro station. Friendly reception. I would book again but a different room with a view to the street.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    You get all you need and more.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights

    The cleaning staff imposing you the best Sudanese order in the room.

    SPA and pool - very convenient open hours (till 22.00) Breakfast, location at metro station.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Great stay close to Stazione Centrale
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was one of the main reasons I chose this hotel. As many reviewers have said, there is indeed a variety of foods. However the quality is rather poor for a 4 star hotel and it's hard to have an actual healthy breakfast since there are mostly sugar loaded products. Very few vegetables, lots of sweets and cakes. Room for improvement.

    Very good location, close to the central station and also to city center if you like to walk. Metro station right in front of the hotel. There is very good customer service. Every request or issue we had was solved. Clean rooms, overall worth the price. Haven't used the spa but it looked great!

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Perfect location and value for the money.
    • Business trip
    • Solo traveler
    • Classic Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The single room was on the first floor overlooking the courtyard and although it was a non-smoking room, there was a constant smell of smoke. Reception staff should make every guest aware of all the hotel's facilities, for example, I didn't know that there was a special corner in the hotel where you could get a free water for refill. Products such as hair conditioner, vanity kit, bathrobe and slippers had to be requested separately in the reception, which was a disadvantage because in other hotels everything is already in the room and is changed or renewed daily.

    The hotel is located just 8 metres from the metro station exit and on the main shopping street. The staff were polite, the rooms were very clean and the breakfast was very varied. The buttery croissants and pastries deserve special mention. Also the fresh fruit and the coffee.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have liked more local cheeses, bread etc at breakfast

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 2 nights

    A lovely place to stay and had great staff throughout my entire experience.

    Stayed in March 2024

Showing 1 - 25

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