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Reviews of Bon Ton Suite

Via Montebello 99, Central Station, 00185 Rome, Italy

#2388 of 3,245 B&Bs and inns in Rome

Guests' Choice

Review Score

Based on 134 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You can't leave luggage after 1:30 pm when you check out.

    Self check in was so easy, and that was big plus cause we arrived late. It was clean, near Roma Termini and almost all of sightseeings you can visit by walking. It was very quiet and elevator was good.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    Thin walls, so you can hear people in other rooms.

    Quiet neighborhood, although close to Termini station where you see a lot of homeless sleeping on the streets. It is clean and have always hot water. There are shops and restaurants around. Communication with owners was ok, they respond to WhatsApp messages.

    Stayed in January 2024

  • Reviewed: November 2, 2023

    8.0
    Convenient place with all equipment that you need for staying. WIFI was fast.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There weren't slippers.

    Location was very convenient. If you like walking even you can walk to Collesuem. 13 minutes walk from Rome Termin. The room was very clean and comfortable. Lighting was good. Reception was very helpful and kind. It values the money.

    Stayed in November 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is excellent, very close to Termini station, with several restaurants nearby. The room is simple but very comfortable. The ease of check in after hours is very convenient.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Although we only stayed one night in the suites as a stopover before catching a plane, we were very pleased with the suites. Location was key to/from the train station which made things very easy for us. With such tight timelines, we could not make the normal check-in times. Staff went out of their way to make this a non-issue and the check/in process seamless. Would definitely recommend the Bon Ton Suites.

    Stayed in October 2023

  • Reviewed: September 14, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Elevator didnt always work, and the climb to the 6th floor wasnt nice after a long hot day.

    Staff was very nice and helpfull

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, room had everything that could be possibly needed (AC, fridge, etc.), really convenient check-in process

    Stayed in August 2023

  • Reviewed: June 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff ware excelent. They were kind and friendly and they responded to our spical request. They cleaned room every day.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    9.0
    it’s very comfortable, clean and nice płace
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no place to store a luggage after check out.

    self check-in, very nice and responsive staff, location

    Stayed in June 2023

  • Reviewed: May 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower head needs to be replaced and it would be nice if main door opened all the way.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Walls were too thin. Always heard activity in halls. Staff not on site long enough each day.

    Staff was extremely polite & helpful.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    I didn't like the surroundings. There's a sexmovie cinema next door, and as I'm a girl traveling alone. I didn't feel comfortable by coming alone home at night there. Probably it would be different if you're traveling in couple.

    The room is nice and clean, I appreciated that there is an electric boiler in the room and a nice view. The receptionist girl was really nice as well.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    8.0
    The place is clean and minimal but offers great access to all the key areas by foot, bus or metro.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    The late check-out option is costly (extra 50 euros) if you want to leave around noon. Hot water is tricky, I had to wait and waste quite a lot of water to have a warm shower. You have to buy your own bottle of water there is no bottle of water offered in the room.

    The staff is very helpful and goes out of their way to ensure you get checked in and receive the details for the property. They provide good information on how to get to various locations. The rooms are extremely clean and spacious. You have a stand for your suitcase, a safe, extra pillows, and a hair dryer. The bed is comfortable and the place is really not noisy although the capacity was full. Bon Ton Suite is situated in the embassy neighbourhood and one feels safe walking back to the building after 10 pm coming back from dinner.

    Stayed in April 2023

  • Reviewed: February 9, 2023

    7.0
    i liked my stay in Rome and at Bon Ton Suites but it would have been nicer if they’d informed me that they needed some m
    • Leisure trip
    • Solo traveler
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    switches don’t work or are really complicated to use.

    everything was good

    Stayed in February 2023

  • Reviewed: January 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Soundproof doesn't exist at all. You can hear everything doing on outside your room. We also have a little situation when we want to leave our bags after check-out till 16:00. It's not possible, since there are staff only till 14:00. It's a bit confusing since I asked after booking can I leave bags till EVENING. And also ask the same on check-in day. They said it was possible until the last minute. As a result, I needed to use Termini's paid locker, lost some time, and must take an Uber instead of walking to the meeting. So minus 30€ because of miscommunication with staff. After all it's not something super critical, and they really email my about 14:00. But it was a part of auto-generated Mail, and they send me a lot of same info in them, so I didn’t check it, and ask on the reception, but probably was misunderstood.

    Great location. Comfortable self-check-in process Good value for money in general

    Stayed in January 2023

  • Reviewed: December 27, 2022

    7.0
    it’s 👍 okay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the bed duvet was a little bit annoying cuz was just 2 sheet like one on top and one underneath of duvet was causing such a annoying thing to put tight alll the time and another problem you can listen everything that other rooms do it was problem that was a little bit noisy

    it was okay the room could be better the staff was nice they done cleaning every day (thats good)

    Stayed in December 2022

  • Reviewed: November 1, 2022

    7.0
    Decent places with helpful staff. No frills but clean and functional. I would happily return.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was as expected.

    Clean and functional. Decent location.

    Stayed in October 2022

  • Reviewed: October 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was the kindest and accommodated our needs, the bed and pillow were super comfortable, the location very convenient.

    Stayed in October 2022

  • Reviewed: September 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    staff were very friendly! location was fairly central with lots of shops around, room did the job

    Stayed in September 2022

  • Reviewed: August 28, 2022

    9.0
    Good experience staying in Bon Ton Suite.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 4 nights

    The location is good, 10 mins walking distance from Termini train station and it's reasonable price.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 6 nights

    Walls are thin so you can occasionally hear people in other rooms or opening entrance doors during night. Room looked more spacious and of higher standard on the photos - was bit disappointed the first night but then I got to find it cozy. Beds are quite comfortable but oddly short length - wouldnt recommend for tall people

    Virtual check-in into the room free of charge - super comfortable option! Very friendly and responsive staff (they fixed the problem with the room within few hours) Location is very well communicated - many bus stops and 2 metro lines very nearby. The surrounding streets maybe aren't the cutest but calm and quiet.

    Stayed in August 2022

  • Reviewed: August 10, 2022

    9.0
    Great casual stay!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    not fancy by any means but is just like the photos so you shouldn’t be shocked.

    awesome location & the staff were super helpful! haf everything i needed :)

    Stayed in August 2022

  • Reviewed: July 19, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is good but not perfect Staff are helpful but the elevator was not working sometimes.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    allmost everything was perfekt, we enjoyed our stay!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    reseption was only open in mornings, but we had tours in early morning, so we werent abel to pay city tax until the last morning.

    location, cleaness and check-in was great

    Stayed in July 2022

Showing 1 - 25

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