Via Napoli 64, Central Station, 00184 Rome, Italy
#264 of 926 hotels in Rome
Guests' ChoiceBased on 608 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
9.6
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 14, 2024
Icaro
United Arab EmiratesBreakfast
Stayed in April 2024
Reviewed: April 14, 2024
Scott
United KingdomDated
Location
Stayed in April 2024
Reviewed: April 12, 2024
Sam
United KingdomNo complaints whatsoever - met expectations
Amazing location and extremely friendly staff! Thank you for providing such a great visit
Stayed in April 2024
Reviewed: April 12, 2024
Cheryl
AustraliaThe staff was great & the free tours were a great addition
Stayed in April 2024
Reviewed: April 8, 2024
Brett
United States of AmericaBreakfast needs to be served earlier
Breakfast was really good but didn’t serve early enough for those who had reservations at attractions before 8
Stayed in April 2024
Reviewed: April 2, 2024
Terry
United KingdomNothing
Staff were amazing at the hotel made our stay very special
Stayed in April 2024
Reviewed: April 2, 2024
Charmaine
United KingdomRoom floor was not cleaned properly for the first couple of days. The same bits of fluff were noticeable on the floor even after the room had been cleaned.
Great. Staff were friendly and helpful. Have stayed here before
Stayed in April 2024
Reviewed: March 24, 2024
Crissu
RomaniaNothing to say here
Position of the hotel was excellent,in 10-15 minutes of walking you get at fontana di travi/colloseum/ pantheon, the breakfest was very good, the personal very friendly ,we have a terrace that make every evening perfect
Stayed in March 2024
Reviewed: March 3, 2024
Faruk
TurkeyWe stayed as two families. We both had children. Naturally, when the children came together, they made noise, especially in the lobby. I don't see any problem in the staff protecting the rights of other guests and warning us about the noise. The problem is the body language of the staff. I'm pretty sure the receptionist woman who works the morning shift absolutely hates kids. This bothered me a lot. If she hates children so much, I advise him to work in a hotel that only accepts adults.
Central, Cultural
Stayed in March 2024
Reviewed: February 23, 2024
Ioannis
GreeceThe building because it’s old it needs a little attention to detail maintenance The breakfast is basic and not well prepared especially the croissants that are cold and not fresh
The reception was very helpful and friendly
Stayed in February 2024
Reviewed: February 22, 2024
Fiona
IrelandRooms lovely & comfortable but, .was hoping for even small balcony as in the pictures advertised.
Location
Stayed in February 2024
Reviewed: February 20, 2024
Karen
United KingdomLocation Breakfast Room Staff
Stayed in February 2024
Reviewed: January 30, 2024
Jaganathan
NetherlandsAll good. Nothing specific.
Really spacious and It was my wife’s birthday and the hotel had a surprise for her which was very sweet and kind. Will recommend this hotel for stay and their breakfast was really good and this would help you roam the city. 😊👍🏼
Stayed in January 2024
Reviewed: January 29, 2024
Jolanta
LatviaIn the mornings it was a bit cold in the room and bathroom.
Hotel was small but cute, with the taste of historic charm. Very good location. Staff was very friendly and helpful. Very thankful for surprise birthday balloons and welcome drinks for me and my sister. Room was cleaned up after everyday, fresh towels.
Stayed in January 2024
Reviewed: January 26, 2024
Rasa
LithuaniaThe building is old, as almost all in this area, so it is visable inside The hotel
The staff was very friendly. There were some nice surprises: welcome drink, free guided tours. We loved it! The place is very nice - walking distance from Termini and to the main touristic objects in Rome
Stayed in January 2024
Reviewed: January 25, 2024
Nicoleta
RomaniaI loved the hotel overall, the design is classy and elegant! The staff was very kind, friendly and nice, yet professional and available at all times. The room was very clean and warm. Gorgeous bathroom with amazing lighting and lots of mirrors. Comfortable bed with perfect pillows as in softness & height. <3
Stayed in January 2024
Reviewed: January 22, 2024
June
IrelandNothing.
Lovely clean hotel in a great location. Staff were very friendly, helpful & knowledgeable, nothing was too much trouble. Very comfortable bed. Excellent breakfast.
Stayed in January 2024
Reviewed: January 22, 2024
Liene
Latviabeds could be more comfy, refreshment needed (walls, carpets, etc.)
good location, great stuff, ok hotel
Stayed in January 2024
Reviewed: January 21, 2024
Danielle
AustraliaThe mattress on one side of the bed was thinner than the other side, very uncomfortable and hard, there was a lot of noise in the night and early morning, sounded like truck unloading???
Size of room
Stayed in January 2024
Reviewed: January 21, 2024
Jeremiah
IrelandCan’t really find fault with any aspect of our stay.
The room was spacious and very clean as was the bathroom also I appreciated the single beds that I requested. The breakfast was very nice with a great selection on offer and polite and helpful staff Location is excellent with sights and metro so close
Stayed in January 2024
Reviewed: January 20, 2024
Amer
Bosnia and HerzegovinaLocation and staff us great
Stayed in January 2024
Reviewed: January 16, 2024
Maria
CyprusThe staff
Stayed in January 2024
Reviewed: January 15, 2024
Gabbar
New ZealandStaff are top tier and very helpful. Few minutes walk from Republica metro station. Approx 20mins walk to colosseum and most major attractions (pantheon, Spanish steps, trevi fountain etc). Definitely recommend location.
Stayed in January 2024
Reviewed: January 13, 2024
Sabrinasweeney
United KingdomNA
The location was fab. Staff were welcoming and very helpful. Room was spacious. Upgraded on arrival for my b-day 🎉
Stayed in January 2024
Reviewed: January 9, 2024
Payam
CanadaFelt like a 5-star hotel. Everything over the top impeccable. Amazing breakfast. Location is great for access to Roma Termini. Staff is truly the nicest I've ever experienced ever.
Stayed in December 2023
Neunburg vorm Wald, Germany
Otsu, Japan
Rovinj, Croatia
Mount Lavinia, Sri Lanka
Seoul, South Korea
Le Luot, France
Tumwater, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content