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  5. Reviews of The Britannia Hotel

Reviews of The Britannia Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Napoli 64, Central Station, 00184 Rome, Italy

#264 of 926 hotels in Rome

Guests' Choice

Review Score

Based on 608 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9.6

  • Value for money

    8.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dated

    Location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Great location in the heart of Rome and extremely helpful staff
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints whatsoever - met expectations

    Amazing location and extremely friendly staff! Thank you for providing such a great visit

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was great & the free tours were a great addition

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    We enjoyed Rome and the staff here was very helpful with questions
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast needs to be served earlier

    Breakfast was really good but didn’t serve early enough for those who had reservations at attractions before 8

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Excellent staff hotel lovely Definatley recommend
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Staff were amazing at the hotel made our stay very special

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Memorable. Met expectations.
    • Leisure trip
    • Solo traveler
    • Small Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room floor was not cleaned properly for the first couple of days. The same bits of fluff were noticeable on the floor even after the room had been cleaned.

    Great. Staff were friendly and helpful. Have stayed here before

    Stayed in April 2024

  • Reviewed: March 24, 2024

    10
    Best hotel in rome
    • Business trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to say here

    Position of the hotel was excellent,in 10-15 minutes of walking you get at fontana di travi/colloseum/ pantheon, the breakfest was very good, the personal very friendly ,we have a terrace that make every evening perfect

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    We stayed as two families. We both had children. Naturally, when the children came together, they made noise, especially in the lobby. I don't see any problem in the staff protecting the rights of other guests and warning us about the noise. The problem is the body language of the staff. I'm pretty sure the receptionist woman who works the morning shift absolutely hates kids. This bothered me a lot. If she hates children so much, I advise him to work in a hotel that only accepts adults.

    Central, Cultural

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Good location, value for money hotel
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The building because it’s old it needs a little attention to detail maintenance The breakfast is basic and not well prepared especially the croissants that are cold and not fresh

    The reception was very helpful and friendly

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Relaxing Rome
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms lovely & comfortable but, .was hoping for even small balcony as in the pictures advertised.

    Location

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Extremely good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location Breakfast Room Staff

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Amazin stay and perfect location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good. Nothing specific.

    Really spacious and It was my wife’s birthday and the hotel had a surprise for her which was very sweet and kind. Will recommend this hotel for stay and their breakfast was really good and this would help you roam the city. 😊👍🏼

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    We are satisfied with our two nights stay. Thank you Britannia! 🙂
    • Leisure trip
    • Family with young children
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In the mornings it was a bit cold in the room and bathroom.

    Hotel was small but cute, with the taste of historic charm. Very good location. Staff was very friendly and helpful. Very thankful for surprise birthday balloons and welcome drinks for me and my sister. Room was cleaned up after everyday, fresh towels.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    10
    Nice place to stay
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The building is old, as almost all in this area, so it is visable inside The hotel

    The staff was very friendly. There were some nice surprises: welcome drink, free guided tours. We loved it! The place is very nice - walking distance from Termini and to the main touristic objects in Rome

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Small Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the hotel overall, the design is classy and elegant! The staff was very kind, friendly and nice, yet professional and available at all times. The room was very clean and warm. Gorgeous bathroom with amazing lighting and lots of mirrors. Comfortable bed with perfect pillows as in softness & height. <3

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing.

    Lovely clean hotel in a great location. Staff were very friendly, helpful & knowledgeable, nothing was too much trouble. Very comfortable bed. Excellent breakfast.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights

    beds could be more comfy, refreshment needed (walls, carpets, etc.)

    good location, great stuff, ok hotel

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress on one side of the bed was thinner than the other side, very uncomfortable and hard, there was a lot of noise in the night and early morning, sounded like truck unloading???

    Size of room

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Comfortable,clean and cosy stay in the middle of a wonderful city
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    Can’t really find fault with any aspect of our stay.

    The room was spacious and very clean as was the bathroom also I appreciated the single beds that I requested. The breakfast was very nice with a great selection on offer and polite and helpful staff Location is excellent with sights and metro so close

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Overall very good hotel
    • Business trip
    • Solo traveler
    • Small Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and staff us great

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff

    Stayed in January 2024

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are top tier and very helpful. Few minutes walk from Republica metro station. Approx 20mins walk to colosseum and most major attractions (pantheon, Spanish steps, trevi fountain etc). Definitely recommend location.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    10
    Great find in a great location
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    The location was fab. Staff were welcoming and very helpful. Room was spacious. Upgraded on arrival for my b-day 🎉

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    5-star experience
    • Leisure trip
    • Family with young children
    • Small Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Felt like a 5-star hotel. Everything over the top impeccable. Amazing breakfast. Location is great for access to Roma Termini. Staff is truly the nicest I've ever experienced ever.

    Stayed in December 2023

Showing 1 - 25

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