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Via Malamocco, 83, 30126 Venice-Lido, Italy
15 May 2015
눉There is a gym there but it cannot be used by guests. Being a fitness fanatic i would have happily paid extra. And swimming pool was closed.
눇The staff were extremely helpful and went out of their way to meet our needs.
11 May 2015
눉The sauna was not working, and the swimming pool wasn't open even though it was hot enough to swim. The bedside lamps were out of order and the hotel didn't get them fixed.
눇The staff was extremely nice and helpful. The rooms were very clean. The breakfast buffet was generous and included self-service coffee machine, fruits and alternative to white bread. The morning shuttle service to town.
9 May 2015
눉The manager tryed to charge 2 times for the room that was already paid on the check in explaining it by the fact that they can't find the payment info in their files.It took about 30 min at the reception witnessing his rude attitude.After the payment was proved by the second receipt he didn't ask a simple apologie.BAD BAD management!!! Be carefull with your payments
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