Fantastic location! 5 minutes walk to San Marco Square and San Marco Zaccaria water tram station. Lots of great cafés and restaurants just around the corner.

Stayed in March 2024

Very good location for walkers, in the heart of old Venice. The room was clean, and the bathroom also. Except for the pillows, they need to replace them with new ones. There is no elevator. Our room was on the 3rd floor, but it was no big deal for us. Worth for money. Highly recommended 👌

Stayed in March 2024

The room was not what I expected and saw in the photos. The roof was made with wood logs and for a person tall 1.8m I could easily reach the top of the roof, the lightbulbs were on the level of my head. The shower head was making the water strike very hard and taking a shower was actually painful. The bed is with 2 matresses combined making me fall between them from time to time. Most of the staff barely spoke English.

The location is very good and had a lot of restaurants nearby and was close to the boats that we used to travel around with. Staff was friendly and helped with our request.

Stayed in December 2023

The phone didn't work.

I liked the human relationship with all the members of the group that the personal of the Castello Hotel have shared with us in particular with me as I'm temporarily disabled and walking with a cane. They help me with my luggage in the way in and the way out. Marino at the reception was subtle, accurate and speak Spanish. Marie-Rose the cleaning lady is a bright sun that brings something very special to the house. I recommend the place. I'il be back God willing.

Stayed in December 2023

Excellent location, easy to find, very nice staff

Stayed in December 2023

Decor is old fashioned and dated. The bed was a bit lumpy and not very comfortable.

Great location, very central. Large room. Decent toiletries provided. Shower was good, powerful and warm.

Stayed in November 2023

No lift but totally understand why

Good facilities

Stayed in September 2023

The general decor of the hotel is quite run down and old. Shame there is no bar or in room tea or coffee facilities.

Location is superbly central with a nice little square and some good bars and restaurants nearby. Very good aircon.

Stayed in October 2023

The room was very small, and quite stuffy (we avoided opening the window because we were warned about mosquitoes)

Our roon was small and dark, but adequate. The air conditioning worked, but not too well. The bed was comfortable. The staff were friendly and helpful. the hotel is conveniently close to St. Mark's Square, and a Vaporetti stop, but it's on a side street, so relatively quiet.

Stayed in October 2023

The hotel feels dated. Communal space could do with a freshen up.

The location of the hotel is perfect for exploring Venice. Whilst out exploring we would often pit stop back at the hotel due to its great location. Lots of bars, restaurants, cafes and bakeries near by.

Stayed in October 2023

It was very difficult to ordes food in restaurwnt, because only one person knows few english 🙄

hotel is clean and very comfortable

Stayed in September 2023

Slightly dated rooms.

Very central position. Friendly and helpful staff.

Stayed in September 2023

Friendly staff. Great location. Clean comfortable hotel.

Stayed in September 2023

Couldn't open windows because of mosquitoes but that isn't the hotels fault. Could be a bit noisy in the early morning. There is no coffee or tea making facilities in the room.

Location was perfect, very clean rooms and a decent size for two people for two nights Roof top terrace was worth going up to. Air conditioning was perfect.

Stayed in September 2023

Lots of Mozzies, they need fly screens so can have windows open at night

Liked the big old mansion house feel. Very Venetian style fixtures which suited the experience perfectly. Great rooftop balcony to chill on. I had top balcony to myself

Stayed in September 2023

I liked everything about this place.

It's in a great location. The staff was very kind, and the hotel inside looked very nice. I loved the design of the room. Overall, I liked everything about this place, and I highly recommend it, if you're looking for a nice place in Venice.

Stayed in August 2023

no complaints to make about the hotel

air con worked great, location was brilliant, rooms were big (for Venice), staff friendly and helpful, rooms were very clean , would stay again

Stayed in August 2023

Fantastic location near St Marks square

Stayed in August 2023

THE NOISE FROM THE STREET IN THE MORNING

THE LOCATION WAS EXCELLENT!!

Stayed in July 2023

Being on the top floor with 60 odd steps to climb with luggage

Good location and quiet

Stayed in August 2023

I requested distilled water months before and they didn’t have it. My eyes dried out that night and I bought it for the next night. It was available in a nearby pharmacy

Location

Stayed in July 2023

Rooms are quiet small, no lifts so you have to carry your luggage up to the room. Ideal for one night stay.

Centrally located

Stayed in June 2023

Breakfast could be more versatile.

Clean and nice room, good location. Friendly service.

Stayed in June 2023

Older "old world" decor in the room. It could use updating. The rooms were very tiny.

Great location. Attentive staff and clean. Updated bathroom

Stayed in June 2023