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Via Freita 103, 23030 Livigno, Italy
15 December 2015
3 October 2015
눉The room looks big and stylish on the site but was tiny and really needs to be redesigned. Surly staff in the restaurant (breakfast time only). Far from the center.
눇Reception staff is GREAT!
8 December 2015
눉Chaotic. Was emailed a few days before the stay to say that the wellness centre was undergoing maintenance so was closed. Not that great for a spa break. But anyhow, when I arrived there was an unhappy guest complaining about something in the lobby, and was left waiting to check in for an absolute age whilst all 3 receptionists buzzed around and ignored me. The room was lovely looking but no soundproofing so could hear the screaming baby down the hall and next door's TV all night. Then when I got back down from the mountains and back in phone reception, I found messages from the hotel left at lunchtime on the day I was due to check in saying that they had overbooked and were putting me in a different hotel. Thankfully I did not have phone reception and managed to check in oblivious to this.
눇Really lovely decor - the room was very chic but at the same time cosy, and the breakfast room was wonderful with great Tom Dixon-type copper round light installations. Stunning views of the valley. Very clean.
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