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Via Verbano 1, 28041 Arona, Italy
July 31, 2016
눉Guest rooms need a lot of work. This is definitely not what would be considered a four star hotel in most places I have traveled. Very simple comforts that you would take for granted at even a mediocre hotel are not present here: - Bathroom was mostly clean but stained grout and mildew stains in the shower and sink made it look dirty. Sink and tub fixtures were kind of dirty. - Sheets had stains. Mattress was not very comfortable. - Broken refrigerator and broken safe were never fixed after reporting to the front desk. - Broken toilet seat. - Light bulb burned out in one light fixture and was never replaced. - Daily cleaning did not appear to include vacuuming. - Wall thermostat looks like it's from the 1970s - numbers are worn off so difficult to control temperature or determine what settings were for heat or air conditioning.
눇I have stayed here twice before. The hotel location is great - can't beat the view and is walking distance to la Piazza del Popolo in Arona. Breakfast has a wide variety of options. Restaurant is good and has a terrace to sit outside with a view of the lake. Free private parking lot which is rare for hotels in Arona. WIFI seemed to be working well this time.
June 27, 2016
눉the first person we met at the desk when we checked in was very unfriendly and somewhat stand offish. Not a good first impression. Everyone else was very helpful and friendly esp. the night guy helped set up our GPS and opened up the breakfast room so we could get something to drink and eat prior to our very early departure!!
눇lake view from the room and location
July 14, 2016
눉Old, run down hotel. Needs renovation in every aspect
눇View from the balcony
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