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Piazza Giuseppe Missori, 1, Milan City Centre, 20123 Milan, Italy
14 August 2016
14 August 2016
눉Only slight negative experience was when we booked a meal on the roof terrace but the weather was going to turn so we had to eat inside, which wasn't a problem,but for the money we spent on the meal the experience wasn't great! No background music in a room with not many people in meant that there was zero atmosphere. We ordered a bottle of red wine and we're brought a bottle of white so we asked for it to be changed. The head waiter then came over to us asking why we had changed our minds about the wine.... we found this very awkward and rude! I ordered a risotto and got a burger which after the wine saga I said nothing and just ate it! We paid and we're given no change. We were going to leave it as a tip anyway but a little presumptuous of the staff we thought!
눇Excellent location, very clean. We had a room for for 2 adults and 1 child and we were pleasantly surprised at how spacious the room was. Reception staff were very helpful giving us any advice and information that we required. The staff on the roof terrace were very friendly, proffesional and welcoming. Lots of choice for breakfast.
13 August 2016
눉NEW staff , new management possibly . Horrible staff
눇The location is good , RUDE staff, they despise tourists . Booking.com should take this hotel out of their site. They won't honor Booking.com reservation , unhelpful rude staff that know nothing about customer service .
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