Via Vittorio Veneto 89, Ortigia, 96100 Syracuse, Italy
#32 of 50 hotels in Syracuse
Guests' ChoiceBased on 58 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: July 18, 2023
Samantha
United KingdomBooked a room with parking and pool albeit in haste. Parking was 15e per day Pool was 25e per person per day. Felt a but ripped Off to be honest
Location good to get around
Stayed in July 2023
Reviewed: April 26, 2023
Joanne
Canadasounds carry very easily from next rooms, could hear voices and TV very clearly
great location, lovely old building, good breakfast, helpful staff
Stayed in April 2023
Reviewed: October 23, 2022
Rosanne
United States of Americagreat location. very clean. very helpful staff
Stayed in October 2022
Reviewed: September 23, 2022
Trevor
United States of AmericaIt was a little overpriced, breakfast was ok.
Great location and good sized rooms.
Stayed in September 2022
Reviewed: September 23, 2022
Lynda
United Kingdomnothing
very classy and tasteful
Stayed in September 2022
Reviewed: August 7, 2022
Arnon
IsraelThe air conditioner in the room is a bit problematic, probably because it is a large space. and recommend booking the rooms facing the sea.
The location, the breakfast, the nice staff
Stayed in August 2022
Reviewed: May 11, 2022
Kate
United KingdomIt was great to have a big pillow and a normal size pillow but both were quite firm, so could not be plumped up, option for a softer pillow too would have been nice.
Single room was a good size and the bed was bigger than a usual single (by about 50%), which was really nice. There was a chaise longue too. Kettle in room was great.
Stayed in May 2022
Reviewed: November 10, 2021
Nicola
United KingdomIt would have been nice to have had tea making facilities in the room. For the price of the room I would have expected it. But that is my only criticism! The smoking area as you walked through to breakfast was a little surprising..
Hotel was beautiful and having nuns on the reception desk on the evening was a surprise and quite delightful!
Stayed in October 2021
Reviewed: November 7, 2021
Sverre
NorwayBreakfast was not living up to earlier standards because of Covid 19.
Nice location for our purpose. Breakfast was reduced because of Covid 19 restrictions. Room was nice although the weather was terrible: water leaked through windows. Staff helped as good as they could.
Stayed in October 2021
Reviewed: September 15, 2021
Thiago
BelgiumThe location is excellent and the room is super clean and comfortable. You can reach all cool ortigia spots by foot. It is hard to find a place to park but this is true everywhere in the island.
Stayed in August 2021
Reviewed: October 1, 2023
Cindy
NetherlandsI had the idea they didn’t always understand what I was saying. The rooms could use a little bit more looking after. Lamp was boeken and drain was sluggish. Curtains where torn…
Location was good but I picked the hotel for that. So the hotel has nothing to do with the fact that I wanted that location
Stayed in October 2023
Reviewed: September 21, 2023
Marc
United States of AmericaVery comfortable, beautiful views. First class
Stayed in September 2023
Reviewed: August 22, 2023
Leo
AustraliaIt advertises a swimming pool which was the sole reason I booked this place . However you can’t use it unless you pay 🤥🤮🤔very tired of some of these hotels (especially in Italy ) who advertise on booking.Com that they have a swimming pool . Really???
It’s location
Stayed in July 2023
Reviewed: July 17, 2023
Sylvia
United States of AmericaNothing
Nice and clean
Stayed in July 2023
Reviewed: June 22, 2023
Danilo
SloveniaThere was a chapel next to my room. The nuns was praying there. First at the evening, then again from 5:45 - 6:30 at the morning. We wasn't expect that at all. We was with two Motorcycle - have to pay for each of them 20€ for parking. In observe of all that up writen is 80€ for a cell with a small bed - sorry not worth.
Stayed in June 2023
Reviewed: June 20, 2023
Michael
United States of AmericaStay here ehrnrvrt possible; excellent staff. Great locayion, helpdul always.
Stayed in May 2023
Reviewed: June 12, 2023
Kevin
United States of AmericaGREAT LOCATION!! so special to stay in a convent, nuns were very friendly. spotlessly clean, staff friendly. Rooftop facility was a bonus!
Stayed in June 2023
Reviewed: May 14, 2023
Barbara
United States of AmericaSmoking was allowed on the premises and the room was a little dark. The wattage of the bulbs was insufficient.
Comfortable bed, great shower, good breakfast and beautifully decorated hallways and breakfast room. Location across from the water was excellent, as was the rooftop patio.
Stayed in May 2023
Reviewed: April 11, 2023
Erin
ItalyWe originally were meant to stay at the sister property but were swapped a few days prior due to renovations. This wasn’t a problem but we still went to breakfast each day across the way.
The location was excellent, right in the edge of town looking over the water and a short walk form the public garage. Also the staff were incredibly kind and helpful, very friendly and accommodating. We were able to use the spa facilities at the sister property the day of our arrival and they were able to get us in for a private visit to the Turkish bath plus a massage.
Stayed in March 2023
Reviewed: March 31, 2023
Maria
United KingdomA lovely stay and super clean with very attentive reception. Breakfast with wide selection
Stayed in March 2023
Reviewed: March 25, 2023
Lynnette
Australiathe shower - is very small and I kept bumping into the shower caddy!
the location was excellent, the staff were fabulous. we also loved the hotel cats! we did have heavy bags and so needed assistance to get them up the stairs ( Benessere has a lift the other part of the hotel across the road does not)
Stayed in March 2023
Reviewed: September 20, 2022
Grant
United KingdomThe shower was particularly tight. Difficult to move in and certainly could not bend over.
Located in Ortigia so walkable everywhere. Converted convent on a grand scale. Beautifully furnished with religious overtones. Large selection of breakfast goodies. Staff friendly & helpful. Nuns still live there so occasional encounters.
Stayed in September 2022
Reviewed: August 20, 2022
Szymon
PolandVery cool place, close to everything and I recommend it
Stayed in August 2022
Reviewed: August 18, 2022
Thelma
Australiaif you were at breakfast late the choice was poor
the staff was wonderful. rode a bicycle provided by the hotel.
Stayed in August 2022
Showing 1 - 25
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