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Via Saluzzo 3, Porta Nuova Station, 10147 Turin, Italy
26 April 2016
25 April 2016
눉Old hotel and very noisy at night. Could not get a good sleep.
눇Near Porta Nuova train station and via Roma, just 5 mins walk. Nice hotel staff.
26 April 2016
눉Booked a triple room and got a standard room with a fold out bed which wasn't even made up and no towels for our son. I complained and was told that the hotel has no family rooms and they would come and make the bed up. We were told that they would see what could be done to change the room for the second night but nothing was offered. Air conditioning system didn’t work Wi-Fi hardly any signal or none most of the time No power points for charging etc. except for to the bathroom (I was always told electricity and water don’t mix!!) We discovered the next morning that there were family rooms as we passed them on the way to breakfast as they were open ready for cleaning (rooms 217 & 218). Strange we thought as we were told the day before that hotel doesn't have family rooms. Our room was on the 4th floor and faced out on to an internal courtyard. If you ever get one of these rooms asked to be moved. On our first night the noise was unbearable as people were going to and from their apartments 2.30 in the morning. The balcony over looking the courtyard didn't feel safe and the old iron railing was very unstable at all especially at 4 floors up! Breakfast what a shambles, staff arguing with guests where they could and couldn't sit. Both days we went down (9 ish) there was hardly anything left. There wasn't any kind of priority to keep the buffet replenished with food and had to ask for the ham, eggs, cheese & bread to be topped up. As to food hygiene well the staff need to go on a course URGENTLY as I couldn't believe my eyes. Staff touching and rearranging the food and cross contaminating with there bear hands!! DISGUSTING Don't bring your car here!! €48 for 2 nights!!
눇The restaurant "Urbani Torino" next door, fantastic!
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